Focused, enthusiastic, committed passionate and goal oriented
individual working in industry for more than Three years.
charge documents along with securities in originals.
Maintain collection of MIS and devise mechanism for cleansing /validation before onward submission to LineManager.
Monitoring compilation of county wide NPL and Provisionstatements.
Mapping / submitting / recollecting of over dues / default loansto bereported inNPLs /eCIB monthlydata.
Maintain record files of DACs issued and submission of there portfolio LineManager on monthly basis.
Input of detail of loan, security, disbursement / renewal in thesystemafterDACissuance.
Ensured that all visits are being attempted on time throughefficientfieldvisits andmaintaina propervisitplan.
Negotiations with all delinquent /overdue customers for assuringaneffectiveresolution.
Ensured that the assigned collection targets are met throughestablishing contacts with delinquent borrower through regularvisits.
Frequently visit and collect payments through proper working onalltheallocated defaultedaccounts
Minimize the Non-Performing Loan provisions and serve to meettheorganizational target.
Maintain a constant connection with the customer to ensurethatcustomer ismeetingPTPs.
Ensured all customer queries/complaints that are raised during thecalls and visits are properly resolved and should be highlighted toTeamlead.
Generatenewcustomerleadsthroughvariouschannels
Proactivelyidentifysalesprospectsandconductbusinessdevelopmentactivities
Followuponnew leadsandreferralstogeneratebusiness
Achievingthemonthlysalestargets,Crosssellassetsand feeproducts
Followthevariousinternalguidelinesandproceduresofthebank
Ensurecustomersatisfaction throughregularengagement
Resolvecustomerqueries/issuesandfacilitatecustomerservice
Maintainperiodicstatusreports,includingdailyactivityreportandcalls/follow-ups.