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Muhammad Muzammil
CSR Customer Service Representative.
Warid Telecom Pvt Ltd - Lahore, Pakistan
خلاصہ
Experience Operations Professional with a demonstrated history of working in Operations and Customer Services. Skilled in Negotiations, Problem Solving, Customer Support and Business Development.
تجربہ
CSR Customer Service Representative.
Warid Telecom Pvt Ltd
مئی ۲۰۱۵
- اکتوبر ۲۰۱٦
| Lahore, Pakistan
Inbound Customer Service Representative.
Customer Service Executive
Ufone GSM
مئی ۲۰۱۳
- اپریل ۲۰۱۵
| Lahore, Pakistan
Worked on different projects under Ufone.
Inbound and Outbound Call Management.
Data Entry Operator for PTCL Directory Update Software, along with CSE Duties in Ufone Call Centre Lahore.
Ufone helpline.
Punjab Educational Helpline.
Daewoo Pakistan Ticketing.
Data Entry.
Outbound and Inbound CSE.
تعلیم
University of the Punjab
بیچلرز,
بیچلرز ان آرٹس,
B.A
English Language, Political Science, Journalism
فی صد 40%
2018
BISE Lahore
انٹرمیڈیٹ / اے لیول,
فیکلٹی آف آرٹس,
F.A
Economics
فی صد 48%
2012
BISE Lahore
میٹرک / او لیول,
آرٹس,
Matriculation
Computer Science
فی صد 50%
2010
پیشہ ورانہ مہارتیں
ابتدائی
Branch Administration Skills
متوسط
Client Relations Management
ماہر
Complaint Management
متوسط
CRM Command
متوسط
eCommerce Consultancy
ماہر
Flexible In Different Shifts.
متوسط
Fluent in English
متوسط
Influential Communicator
متوسط
Leading Diverse Teams
ابتدائی
Linked Analytics
ابتدائی
Marketing Fulfillment
ابتدائی
Pricing Negotiation Skills
متوسط
Production Quality Monitoring
ماہر
Relations Management Skills
ابتدائی
Sales Verification
ابتدائی
Social Media ROI
متوسط
Stitching Skills
ماہر
Target Setting
زبانیں
متوسط پنجابی
ماہر انگریزی
ماہر اردو
