Customer-oriented sales professional with over 10 years of experience building relationships, retaining top accounts and growing profit channels. Self-motivated leader with expertise in introducing products and implementing pricing models and inventory controls. Effective motivator identifying customer needs to deliver solutions. Tactical team builder and strategic planner with experience in consumer-based product sales verticals.
Currently generating 550M PKR GMV through 5000+ retailers’ network in 21 cities.
Conceptualized & developed franchise network as alternate channel generating 250M PKR GMV
Analyzing market trends, customer preference & sales data to develop sales strategy and achieving targets.
Collaborate with operation team to ensure the adequate inventory level to meet daily sales trends.
Daily performance analysis & reporting at all level to review the target Vs achievement ratio and take necessary action to keep track.
Created surveys to gather customer feedback and inform sales strategies.
Lead the 3 regions with 16 KAM & 2 ASM.
Achieved the YOY 10% growth in terms of New Acquisition, existing business.
Lead the nationwide OLX Motors partnership & branding project for automotive.
Improve the Autos category health by listing with 40% Growth.
Attended meetings with regional sales teams weekly to stay up to date on sales progress and targets achieved.
Responsible for building and maintaining strong, long-term relationships with key clients while maintaining KPIs performance.
Achieved YOY sales targets consistently, driving revenue growth and market share expansion by 7%.
Manage the Key accounts inventory on portal so that they will get better ROI.
Educated customers on available processes and services to increase sales.
Tracked and analyzed key account trends, identifying opportunities for growth and eliminating potential threats.
Prepared and hosted successful customer educational events with targeted sales follow-up to attain robust ROI.
Lead the Sales & customer services team to ensure team goals are meet & operations runs smoothly.
Ensuring high level of customer satisfaction by addressing customer inquiries, resolving complaints & implementing strategies to improve customer experience.
To assist in developing sales strategies & identifying target markets to drive revenue growth.
Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
Explore the market for new business related to GSM, internet devices & business Solutions.
Analyze the market trends & understanding the customer needs so that company products add value for him.
Achieve the target given by management on monthly basis.
Negotiations with vendor on pricing, contract term & conditions.
Provide market insight & feedback for new market which may fulfill market needs & competitive trends.