As a qualified professional with a Diploma of Associate Engineer in Information Technology and a B.A. in Mass Communication, I bring a unique blend of technical expertise and excellent communication skills to this role. My responsibilities include providing IT support, web development, digital media management, multimedia production, technical writing, communication and public relations, and project management. I am adept at troubleshooting and resolving hardware and software issues, designing and maintaining websites, creating engaging multimedia content, developing effective communication strategies, and managing IT projects. My combined skills in IT and mass communication make me a valuable asset in driving the success of IT operations, digital media presence, and communication strategies in any organization.