خلاصہ

Usama Bin Nusrat
E-Mailusama.ghori0gmail.com
CCusama_talha007yahoo.com
Contact No 03222859919
PERSONAL DOSSIER
date of Birth 09/Nov/1988
Linguistic Proficiency English, and Urdu
Marital Status Single
CELL No 03322248580-03138585108
NIC NO 42101-6608329-3
House A-244 Block I North Nazimabad Karachi
Domicile Karachi Sindh
Father Name Nusrat Ahemd ghori
Religion Islam
Passport number Fu9823291
Sr. I.T Engineer
I.T Technician
I.T Assistant

PROFESSIONAL PROFILE
A result oriented professional with Experience in I.T. 9th month of Experience in I.T Engineer..
Excellent inter personal, liaison and problem solving skills with adaptability in I.T environment.
Adept at information technology system in advance way to enhance the networking.
Build the system of network in the organization and troubleshoot all issues to give unstoppable work in the union.
A keen communicator with exceptional team building interpersonal skills with the ability to work in a dynamic environment.
Possess an inquisitive mind, creative thinking, excellent organizational skills, flexible detail oriented attitude combined with strong analytical information analysis skills and a proven ability to interact with a diverse range of people in a professional manner.
Effective organization, management and leadership skills.
Excellent work and interpersonal skills.

AREAS OF EXPERTISE
Advance Microsoft Office Word, Excel, Power Point Outlook Express.
Computer Hardware.
Network Trouble Shooting
Network Zone
All Windows



EMPLOYMENT DETAILS
Inbox business and technology (Pvt) Ltd. April 2012 Dec 2012




Worked as I.T M.I.S Officer

Job Responsibilities

Provided my service to maintain the software hardware

Managing Software hardware
User desktop services
Maintaining the availability of Network, Email Application to end user
Antivirus server update and monitoring of virus activity in network and systems wide
Implementing security IT policies
Backup and integrity check-up of critical data.
Support Users in Daily Application related troubleshooting
Maintain smooth functioning of Networks, Computers and application..
Providing solution to issues and errors including that of an elapsed password.
The perspective of supervision and monitoring the functions of the technicians.
Provide Active Directory Support, printer etc.
Implement and Update of Company's IT policies and procedures manual
Coordinates and maintains an appropriate level of expertise in client hardware configuration and troubleshooting, network desktop software packages and in business unit specific application and systems implementations.
Plans and manages the activities of suppliers' engineers and contracted staff involved in the installation, commissioning, and maintenance of computer systems for company network and other hardware related peripherals.

Internship in Meezan bank Karachi (Pakistan) june2011 to aug2011


Worked as an I.T officer
Job Responsibilities
Solve all issues of network and their connected pc's and controls the server of the company.

Monitoring the usage, of network and its perspective of security.
Attend the issues of users and resolve them..
Suggesting software centric solution to the problems of management.
Visit all the offices of company for check there computers and make them advanced.
Install windows and other software's according to relevant department.
Repair the CPU issues so it saves the cost of the company.
Solve problems of printer, scanner and other removable devices issues.






BankIslami pvt ,Karachi (Pakistan) NOV2014





IT SUPPORT ENGINEER (Present)
Working as Service Desk Engineer in BankIslami Pakistan in Information Technology Department.
Some of my job responsibilities are
Provide helpdesk support and resolve problems to the end user's satisfaction.
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on
priority.
Modify configurations, utilities, software default settings, etc
Report issues to the Service Desk for escalation.
Manage PC setup and deployment for new employees.
Troubleshoot Network / System issues.
Performed diagnostics and troubleshooting of system issues.
Working with employees to identify computer problems and advising on the solution.
Provide desktop support for over 200 Branches across the country.
Co-ordination with branches and IT departments on service issues

EDUCATION
Diploma in Networking Aligarh Institute of Technology of Karachi - 2008 to 2012
Matriculation Board of Secondary Education Karachi 2006
Graduation(B.Com) (waiting for degree)

PARTICIPATE AWARENESS TRAINING
RELATED CERTIFICATES
o Certificate of computer Information Technology from Aligarh institute and technology 2011
o Certificate of Microsoft Certified IT profressional from computer colligiate institute2010
o Certificate of Cisco Networking academy(ccna)certifizer 2015
o Certification of IT Essentials from Cisco Networking Academy2014

HOBBIES
Enjoy listening to music
Outdoor sports
Travelling

References
I abide that all information provided above is the best of my knowledge and may be recruited if desired.