خلاصہ

A hardworking and ambitious professional with a history of working successfully with different industries for over 14 years with experience in marketing, debt recovery, client accounts management, contract negotiations, order processing, product demonstration and sales techniques. Seeking to leverage my professional expertise to grow in the new role in company.  


I hope to be involved in more project work in the future as I find it an excellent way to me expand my current knowledge and understanding of the business, I have a keen interest in learning new processes and can work effectively as an individual or as part of a team to expand the business.


تجربہ

کمپنی کا لوگو
Billing Operations Manager
Delta Gas And Power
جنوری ۲۰۲۰ - موجودہ | Karachi, Pakistan

Engaging with Billing and customer service team to ensure they can provide first class service to the customers and corporate customers issues are dealt correctly with speed and efficiency. Maintain communication between various departments to resolve customer problems and achieve result.
Responsibilities:

Responsible to manage Debt collection team and to accomplish their targets with the overdue bills to reduce Debts of the company.

Responsible to set work goals for the Billing, customer service and metering team.


Guiding customer service team to handle customer enquiries, complain and supply factual information relating to customers about price and their account information.


Leading different department to resolve customer’s complaints to the highest possible standard.

کمپنی کا لوگو
Sales & Marketing Manager
Delta Gas And Power
جولائی ۲۰۱۷ - مارچ ۲۰۲۰ | Karachi, Pakistan



Co-ordinating with the management by formulating new marketing and sales tactics to achieve their sales target.


Responsible to train and develop new sales team associates by guiding them with the new selling techniques.


Responsible to increase sales of the team and helping them to achieve their target.


Monitoring the performance of sales team and implementing new initiatives by making sure all staff understand them.

کمپنی کا لوگو
Business Development and Quality Control Manager
Qynetic Marketing
اکتوبر ۲۰۱۵ - جون ۲۰۱۷ | Karachi, Pakistan



By analyzing and developing quality control processes with present standards.


Implementing strategic business plans and setting targets for the sales team.


Trained and develop new sales team associates about company products, their selling techniques and company procedures.


Implementing new initiatives and making sure all staff understands them.


Responsible for preparing and managing payroll of employees.


کمپنی کا لوگو
Merchandiser
METRO CORPORATION (TEXTILE)
مئی ۲۰۱۵ - ستمبر ۲۰۱۵ | Karachi, Pakistan



By analyzing and developing quality control processes with present standards.


Implementing strategic business plans and setting targets for the sales team.


Trained and develop new sales team associates about company products, their selling techniques and company procedures.


Implementing new initiatives and making sure all staff understands them.


Responsible for preparing and managing payroll of employees.


کمپنی کا لوگو
Sales and Marketing Manager
GenovaNext
جنوری ۲۰۱۵ - اپریل ۲۰۱۵ | Karachi, Pakistan


By analyzing and developing quality control processes with approved standards.
Implementing strategic business plans and setting targets for the sales team.
Coordinating with the management by formulating new activity to achieve their sales target.
Trained and develop new sales team associates about company products, their selling techniques and company procedures.
Implementing new initiatives and making sure all staff understands them.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.

کمپنی کا لوگو
Sales and Marketing Manager
CYBER TECH COMMUNICATION
جون ۲۰۱۳ - دسمبر ۲۰۱۴ | Karachi, Pakistan


Implementing strategic business plans and set sales targets.
Coordinated with the management by formulating activity and results reports.
Trained and developed new sales team associates in products, selling techniques and company procedures.

کمپنی کا لوگو
Sales Representative
Paragon Associates
نومبر ۲۰۱۲ - مئی ۲۰۱۳ | Karachi, Pakistan


Contact business owner by telephone in order to solicit sales.
Strengthened merchandising and promotional strategies to boost sales.
Responsible to close the sales.
Explain products, services, and prices to customers and answering their questions.

کمپنی کا لوگو
Site Supervisor
The Consultants
فروری ۲۰۱۱ - مئی ۲۰۱۱ | Karachi, Pakistan


Managing the staff of 70 people including their time keeping and Salaries.
Manage the work schedules for all team members to maximize shift coverage so they would be able to achieve their daily goals.
Supervised contractor work processes and adherence to project schedule.

کمپنی کا لوگو
Sales Executive
ACE SECURITIES (Pvt) Ltd
دسمبر ۲۰۰٦ - اکتوبر ۲۰۰۸ | Karachi, Pakistan


Contact businesses or private individuals by telephone and convince them to invest their money in stock market.
Providing analysis of the stock market to the customers and guiding them to invest their money in bull companies.

کمپنی کا لوگو
Assistant manager
Rehman Distributors
اپریل ۲۰۰٦ - نومبر ۲۰۰٦ | Hyderabad, Pakistan


Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Deal with the Promotional planning and managing the price of the product.

تعلیم

University of Karachi
ماسٹرز, بیچلرز ان کامرس, B.Com‎
Accounting & Finance, Commerce
فی صد 53%
2011
DJ SINDH GOVT SCIENCE COLLEGE
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc Pre-Engineering‎
Engineering
فی صد 60%
2008
Public School
نان میٹرک, Matric in Science‎
Bilology
مکمل
2006

پیشہ ورانہ مہارتیں

متوسط Administrative Management 
ماہر Administrative Operations
ماہر Aesthetic Procedures Knowledge
ماہر B2B Business Development
متوسط Balance Sheet Review
ابتدائی Branch Accounting
ماہر Business Administration
متوسط Business Analysis
ماہر Business Development
ماہر Business Development Strategies
ابتدائی Business Statistics
ابتدائی Business Valuation
ابتدائی Capital Adequacy
ابتدائی Caption Translation
متوسط Cards Business Knowledge
ماہر Client Management
ماہر Client Relationship Management
ابتدائی Companies Ordinance Command
ماہر Conservation Awareness
متوسط Cooordination Skills
متوسط Cross Functional Relationship Building
ماہر Customer Service Skills
ماہر Customer Success
متوسط Debit Cards Knowledge
متوسط Direct Debit
ماہر Effective Time management Skills
ماہر Event Marketing Strategies
ماہر Export Management
ابتدائی Financial Metrics
ماہر Fluent in English
ابتدائی Google Ads Words
ابتدائی Google Analytics
ماہر Handling Assignments
متوسط Informtion Collection
متوسط Japanese & Korean Language Proficiency
ابتدائی Knowledge Of Information Security
متوسط Leadership Skills
متوسط MarketAssessment
متوسط Ms Excel
ماہر MS Office
ماہر Negotiation Skills
ماہر Office Administration
ماہر Oral Communication Skills
متوسط Order Management Solution
ابتدائی Ordinance Knowledge
ابتدائی Pay Per
ابتدائی Peachtree Command
ابتدائی PeopleSoft Financial
متوسط Presentation and Communications Skills
ماہر Presentation Skills

زبانیں

ماہر انگریزی