Working as System Network Administrator in Enterprise Infrastructure department. 11 years of extensive experience in hardware, software, deployment, virtual machines installation, configuration and troubleshooting. Level 1, 2 3 Support for IT Infrastructure including Connectivity, Databases, Application Networks, CCTV configuration/management and Infrastructure platform support. Coordinated with projects key stake holders to highlight hardware capacity related issues.
Configuration and Managing of VPN Connectivity from Peshawar to Mardan through Mikrotik Router board.
Configuration and Managing Mikrotik Router Board, Hotspot configurations, DHCP server, user’s quota’s, different Rules, User and Networks based Queues, Firewall Rules and different Filters etc.
Troubleshooting mobile devices (iOS, Android Windows Phone).
Configuration and Managing Wireless bridges using Nano Station M5, Nano Bridge, Airfiber5x.
Configuration and Managing CISCO Switches, for VLAN, Access lists, Security etc.
Managing vehicle tracking management system
Installed and Configured Panasonic NS500, IP/SIP/Analogue PABX system.
Configuration, Maintenance of CCTV System including different PTZ, still cameras, NVR’s.
SAP installation, helping in implementation, troubleshooting etc.
Attendance system Installation, Troubleshooting and creation of ODBC with SAP Integration.
Installation and troubleshooting of Gate Pass Management system, Creation of ODBC connection etc
Managing Network Printer and Creating Network Scan Folder.
Installation and Management of MS Server OS (2008 & 2012) as well as MS Client OS (Windows 7, 8.1 & Windows10).
Responsible for operating and maintaining surveillance equipment i-e 57 CCTV cameras including 10 PTZ camera’s, watching both live and recorded video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary.
Troubleshooting mobile devices of Principal, Vice Principal and HOD’s (iOS, Android Windows Phone).
Install & Maintain Windows 2008/2012 Server including Windows Domain management, DNS, DHCP, Active Directory Management, Domain Security Policy, Users Accounts/ Groups management.
Perform administrative duties utilizing Manage Engine Service Desk Plus System.
Create Performance Reports on Help Desk and IT Support Employees
Correctly log and update tickets with the required information relating to support request, ensure correct ticket information is maintained at all times
Installation and configuration of Untangle (Firewall).
Installation and configuration of Pf-Sense (Firewall).
Installation and Configuration Cisco & Juniper Switches.
Panda Cloud Antivirus (Server / Client).
Panda Gate Defender Performa (Firewall) monitoring and configuration
Designing & Implementing IT Infrastructure according to the business requirements at all project locations.
Remotely managing IT operations with IT Help desk support to all site offices.
Managing VM’s deployed on ESXI 5.0 & 5.5.
Responsible to deploy network and security devices and their topologies.
Managing site to site VPN’s.
Deployed and managing software firewalls (TMG and PFsense) to implement local and internet access control policies.
Managing Symantec Endpoint Protection Manager for KP sites and SEPM clients.
Highlight new requirements, prepare equipment requirements, evaluate vendors & liaise with them throughout the procurement process.
Ensure IT procedures and practices as per ISMS.
Develop and implement MIS policies to ensure data accuracy and security.
Plan and manage software and hardware installations.
Perform periodic maintenance and servicing of MIS system to improve operational efficiency.
Provide technical support for OS issues, network problems and software installations, etc.
Conduct training on MIS activities to increase staff expertise.
Coordinate with MIS team to ensure that technology, infrastructure and operational requirements are met.
Plan and manage upgrades of hardware and software systems.
Recommend and implement new technology solutions to improve productivity.
Monitor Data Center power systems, HVAC and report anomalies.
Monitor IT equipment installed in Data Center.
Coordinate initial setup, tagging and issuance of laptops, desktop, printers etc.
Monitor log files.
Support documentation of IT equipment.
Other tasks as may be assigned by the management.
Support ERP, CIS & Portal Users.