خلاصہ

I'm a hardworking and motivated individual who is dedicated to making a positive impact in your organization. I always give my best effort and strive to help the team succeed. I enjoy challenges and am eager to use my skills to contribute to your company's growth.

تجربہ

کمپنی کا لوگو
Operation Department (Head Office)
Meezan Bank Limited
ستمبر ۲۰۲۳ - فروری ۲۰۲۴ | Karachi, Pakistan


Responsibilities,
Assist customers with troubleshooting mobile banking app issues, such as login problems, transaction errors, or navigation difficulties.
Provide step-by-step guidance on using various features of the mobile app, including fund transfers, bill payments, and account management.
Guide customers through the process of activating new debit cards over the phone.
Verify customer identity and card details to ensure security and compliance with activation procedures.
Address any concerns or questions related to card activation, such as PIN setup or usage instructions.
Listen to customer complaints and concerns attentively, demonstrating empathy and understanding.


تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان آرٹس, (MA)‎
International Relations
فی صد 64%
2022
University of Karachi
بیچلرز, بیچلرز ان سائنس, BS (Hons)‎
International Relations
فی صد 64%
2021
government degree college khipro
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), HSC‎
Science
فی صد 79%
2018
Roshan Tara Secondary School Karachi Sachal Goth
میٹرک / او لیول, سائنس, SSC‎
Science
فی صد 65%
2015

پیشہ ورانہ مہارتیں

ماہر Communication Skills
ابتدائی Communications Skills
متوسط Computer Skills
متوسط Customer relations specialist
ماہر Customer Service Standards
ماہر Customer Services
ماہر Empathy and Customer Focus
ماہر Islamic Banking
ماہر Phone Banking Skills
ماہر Problem Solving skills
متوسط Quick Learner
متوسط Strong communication Skills
ماہر Verbal Communicator

زبانیں

ماہر بلوچی
ماہر اردو
ماہر سندھی
متوسط انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں