Improved warehouse operations by developing policies and procedures for car inventory management
Built, developed and maintained customer relationships
Ensure documentary compliance for sale/purchase of vehicles
Managed, supervised and educated operations staff on best practices
Shared periodic reports relating to sale/purchase of vehicles for management’s perusal
Completed all assigned administrative tasks with perfection meeting deadlines

Assisted HR staff by evaluating CVs, interviewing candidates, choosing right candidate for the required post and their orientation. Accomplish staff results by communicating job expectations; planning, monitoring, appraising job results, counseling, enforcing policies and procedures. Daily screen all incoming emails of the CEO. Prioritize them and prepare drafts for all outgoing emails. Ensure that all outgoing letters and emails are on the prescribed format. Maintained administrative files of all active employees. Updated and maintained files of all terminated employees from time to time. When required make flight reservations including hotel reservations for the CEO's trip.

Initially worked as assistant to CEO and maintained complete record of Honorary Consulate of Switzerland at Lahore.
Greeted visitors, reviewed visa applications of applicants and guided changes where necessary.
Later promoted as manager and assisted CEO by selecting, orientation and training employees.
Helped staff in preparing RFPs for different projects in collaboration of major European companies and local associates for hydro-power and other projects.
Accomplished staff results by communicating job expectations; planning, monitoring, appraising job results; coaching and counseling employees.
Provided equipment by identifying needs; evaluating options and maintained existed equipment.
Purchased printed materials and stationery by obtaining requirements; negotiating price, quality, and approved invoices.
Completed special projects by organizing and coordinating information and requirements; planning and fulfilling results.
Improved program and service quality by devising new applications; updating procedures; evaluating system results with users.
Maintained professional and technical knowledge by attending educational workshops; bench-marking professional standards; reviewing professional publications and establishing personal networks.
Contributed to team effort by accomplishing related results when needed.

Managed and resolved all customer inquiries and escalations. Hired, trained and managed members of the growing customer service department. Refined and enforced service policies and procedures. Tracked and reported customer service performance metrics. Achieved targets above average every month.

Developed, implemented and monitored training programs for Saudi nationals. Supervised corporate training for staff. Conducted orientation sessions. Created brochures and flyers for new sessions. Developed multi media visual aids and presentations. Upgraded testing and evaluation processes. Assisted in preparation of training budget. Evaluated needs of company and planned training programs accordingly. Conducted performance evaluations. Provided different departments with classroom training material, on job training meetings, conferences and workshops. Managed staff of classroom facilitators. Provided performance feedback. Conducted continuing education training. Provided leadership development education. Ensured implementation and facilitation of activities and events, budget spending, material production, its on-time distribution. Ensured implementation of strategic plans.

Maintained workflow by studying methods; implementing cost reductions and developing reporting procedures.
Created and revised systems and procedures by analyzing operating practices, record-keeping systems, forms control, office layout, budgetary and personnel requirements, implementing changes.
Developed administrative staff by providing information, educational opportunities and experimental growth opportunities.
Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
Ensured operation of equipment by completing preventive maintenance requirements; calling for repairs and maintaining inventories.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies and verifying receipt of supplies.
Completed operational requirements by scheduling and assigning administrative projects; expediting work results.