خلاصہ

Having served as IT Project/Program Manager, and Technology Consultant within the information technology field, I am accustomed to the rigors of fast-paced, highly-regulated environments requiring sharp attention to detail and outstanding communication skills. If given the opportunity, I will work tirelessly to deliver similar results while partnering with your staff to accelerate the achievement of your immediate and long-range goals.

I am exceptionally good in producing artifacts such as RFP, FSD, Detailed Design, User Stories, Test Plans, Business cases and Project Plans along with time & budget estimates.

I have exceptionally good analytical skills for web & mobile applications and can draft the complete non technical requirements into technical requirements.

I have ample experience in sales along with pre-sales technical consultancy and sales closing as well.

I have extensive 16 years of experience in dealing with clients across the globe specially US, UK, Europe, Middle East & Asia at all levels. Core specialty is enterprise Web & Mobile solutions, however I have successful deliveries of projects in the domains like ERP, DevOps (CLM Imp), Enterprise Web & Mobile apps, Games & Product development. I have thorough understanding of software development lifecycle not limited to predictive, iterative, incremental & Agile lifecycle.

Champion of communicating technical requirements to non technical customers & convert non-technical requirements to technical readability.

پراجیکٹس

Sehat Kahani
IBM DevOps Implementation

تجربہ

کمپنی کا لوگو
Sr Project Manager
Folio3 (Pvt.) Ltd.
فروری ۲۰۲۱ - نومبر ۲۰۲۱ | Karachi, Pakistan

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Associate Director - Software & Services
Intellexal Solutions Pvt Ltd
فروری ۲۰۲۰ - جنوری ۲۰۲۱ | Karachi, Pakistan

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Project Manager
10Pearls
نومبر ۲۰۱۷ - جنوری ۲۰۲۰ | Karachi, Pakistan

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Project Manager
Royal Cyber Inc.
اپریل ۲۰۱٦ - اگست ۲۰۱۷ | Riyadh, Saudi Arabia

Key Project: CLM implementation (DEVOPS) at General Organization for Social Insurance KSA (GOSI)
 KEY RESULT AREAS 
• Supervise onsite & offsite teams, including PMO, product, sales, architecture, and system testing teams to revise, clarify, and revise project status, as well as administer schedule, cost, quality, and risks of the project/program.
• Utilize best practice PMO methodology to develop a project plan which meet the stakeholders/customers’ needs and deliver with-in budget on desired outcomes.
• Prioritize requirements from the roadmap, define project health with quality measures, and direct technology roadmap, including cross-program strategic planning, sequencing, and project life cycle execution.
• Foster an effective development team by steering recruitment process and administering performance reviews for the team. Streamline operations and processes to increase efficiency and elevate assistant manager effectiveness.

 Project: Tracfone: Support Project that includes 24x7 Support
 KEY RESULT AREAS 
• Retain record of status and project traceability through continuous project planning, and present status to the sponsor and senior management support teams on a timely manner.
• Efficiently design and implement systems to track all commenced tickets from tracfone, as well as develop and examine roasters for all 30 resources for 3 shift program.
• Competently manage multiple project schedules and reports, team evaluation, coaching, and mentoring, as well as closely supervise recruitment procedures in Pakistan & India.
• Successfully streamline, oversee, and sustain operations in Pakistan, India, and USA for resource management.

کمپنی کا لوگو
Program Manager
TeslaVault
ستمبر ۲۰۱۴ - مارچ ۲۰۱٦ | Karachi, Pakistan

 KEY RESULT AREAS 
• Provided leadership and consistently introduced innovative approaches to enhance performance, efficiency, and customer satisfaction. Upheld technology standards and practices across the organization and resolved company technical problems in a timely and cost-effective manner.
• Strategically positioned as a member of senior management team and designed governance processes of direction and control to achieve objectives and determine risks.
• Established a quality assurance and software development process and executed technical requirements for internet marketing and search engine optimization to facilitate marketing process.
• Generated yearly business case with funding requirements, risk assessment, benefit analysis, and metrics for measuring success and appraised technology platforms to deliver company’s services.
• Prearranged recruitment, training, and retention of development staff, while following company hiring process, personnel policies, and budget requirements.
• Spearheaded strategic planning procedures to attain business goals by recognizing and highlighting development initiatives, and setting timetables for the evaluation, expansion, and placement of all web-based services.

کمپنی کا لوگو
Sr. Project Manager
Ephlux
مارچ ۲۰۱۴ - ستمبر ۲۰۱۴ | Karachi, Pakistan

 KEY RESULT AREAS 
• Defined project missions, goals, tasks, and resource requirements and introduced methods to examine project and area progress and present corrective supervision.
• Led teams through the full software development life cycle, including requirements, design, development, and product testing and production deployment and resolved conflicts in projects or functional areas.

کمپنی کا لوگو
Sr. Project Manager
Salsoft Technologies
جنوری ۲۰۱۳ - اپریل ۲۰۱۴ | Karachi, Pakistan

 KEY RESULT AREAS 
• Headed 2 Project Managers and 3 Associate Project Managers, as well as a team of developers, designers, QAs, and BAs, and cooperated with management to highpoint progressive areas and improvise plans for improvement.
• Served as the presales consultant for technical assistance over sales and steered efforts towards managing changes in project scope, identifying potential crises, and organizing contingency plans for complete unit.
• Communicated with US, Canada, Australia, Europe, and Middle East clients and participated in the architectural discussions with teams to highlight directional path for project executions.
• Oversaw details of overall project schedules to assure customer satisfaction of information technology solutions.

کمپنی کا لوگو
Project Manager
Salsoft Technologies
اگست ۲۰۱۱ - دسمبر ۲۰۱۳ | Karachi, Pakistan

 KEY RESULT AREAS 
• Functioned in coordination with front line business analysis teams to schedule development/product releases and transform business requirements into technical requirements and documentation.
• Defined tasks and technical project architecture with software architects and instigated cross-project dependency process to streamline activities and notify project team members about the tasks and impacts of projects.
• Recognized technical problem areas in the project and delivered services for change resolution, problem, and trend analysis, while following quality assurance standards.
• Led teams to create WBS, SRS, FS document and estimate resources and participants to achieve project goals.

کمپنی کا لوگو
I.T Project Incharge
Sipka Manufacturing ( Pvt ) Ltd
جنوری ۲۰۱۰ - اگست ۲۰۱۱ | Karachi, Pakistan

 KEY RESULT AREAS 
• Installed RFID towers, antenna, and control to access control devices for parking systems and controls. Evaluated and compiled requests to SRS and FS documents for database and software customization.
• Developed and motivated a team of professionals and managed budgets to enhance functionality and performance of technology systems for the organization.
• Lead overall strategic direction including demand management, key metrics, and formulation of solution-oriented recommendations. Collaborate with clients to align with technology and shared service goals.
• Independently handled IT staff and network of the company and designed feasibility plans, architectures of biometric/RFID access control devices, and door locks.

کمپنی کا لوگو
Technology Specialist
Ensign Communiqué
دسمبر ۲۰۰۸ - نومبر ۲۰۰۹ | Karachi, Pakistan

• E-learning projects maintenance and updates.
• Periodic analysis and refinements of design and re-engineering of Ensign LCMS.
• Monitoring and refining the database on a day to day basis.
• Involved in designing structure of e-tutor.
• Analyzing and designing specialized queries for particular requirements of e-tutor.
• Verify database anomalies and resolved them according to needs and requirements.
• Work with corporate staff to design and develop the databases and applications and bridging the technologies between different platforms.
• Proposing feasible architectures with respect to client.
• Client communication and de briefs on their requirements in accordance with technology.
• Responsible for security review and successful delivery of all aspects of the technical solution.
• In depth requirement analysis along with business analysis.
• To enable and support Corporate and educational institutions in e-learning and to utilize technologies and learning materials
• Participate in other projects - e.g. joint e-learning programs with commercial partners, school conferences, Educational exhibitions, events etc

کمپنی کا لوگو
Assistant Manager Technicals
Uniops Pakistan
ستمبر ۲۰۰٦ - اکتوبر ۲۰۰۸ | Karachi, Pakistan

• Held pilot testing in ICMAP for the project at the ICMAP Institute.
• Database maintenance and continues improvements based on architecture
• Perform functional, user acceptance and regression testing on all central system, subsystems, modules and applications.
• Verify database anomalies and resolved them according to needs and requirements.
• Create, maintain and update test cases, based on business requirements.
• Reporting and managing software issues.
• Verify bug tickets as software development and team fixes bugs on local testing and production servers
• Conducted continuous meetings with the Board of Directors of ICMAP
• Managing and consulting the over all project.
• Conduct interviews at regular intervals.
• Managing the Staff responsibilities and requirements of UNIOPS PAKISTAN.

کمپنی کا لوگو
Floor Supervisor
(NADRA) National Database and Registration Authority
اگست ۲۰۰۵ - اگست ۲۰۰٦ | Karachi, Pakistan

• Worked in call center as customer service officer, later promoted as floor supervisor.
• Manage the work flow of NADRA CALL CENTER KARACHI.
• Consulted on going discussions with NADRA Warehouse, NSRC, and SSRC etc.
• Call Center related issues being conducted at meetings with Directors and Top Level.

تعلیم

Hamdard University
بیچلرز, , BS (4 years)‎
Software Engineering
2005

پیشہ ورانہ مہارتیں

ماہر AGILE
ماہر jira
ماہر SDLC
ماہر Agile Project Management
متوسط Applications Delivery
ماہر Business Analysis
متوسط Fluentent in English
ماہر mobile application management
ماہر Mobile Services Management
متوسط Product Management
ماہر Web Project Management

زبانیں

ماہر انگریزی

Farzan آپکے جاننے والے

Muhammad Imtiaz Imran Ali
GoodCore Software (Pvt.) Ltd.