To be a part of well reputed organization which provides steady career growth along with job satisfaction & where i contribute best of my knowledge & skills for the betterment & growth of organization.
Resolve products/service problems by clarifying customer complaints.
Manage large amount of incoming calls,
Identify and asses customer\'s needs to achieve satisfaction,
Build sustainable relationships
Handle complaints, provide appropriate solutions
Follow-up
After Sales Services
Looking after the team & team work for ensuring the quality services
Coordination / Meetings/ Correspondence with all concerned Departments
Follow communication procedures guidelines and policies.
Compile reports on overall customer satisfaction.
Prepare regular reports on expenses and office budgetsOrganizing a filing system for important and confidential documentsPrepare daily reports and correspondenceAbsent reporting to parentsArrange tripsArrange PTM'sResult compilation etc.
Selling banking products/services.CorrespondenceMVR'sEnsure quality services up to Organization Standards.Contributes to team effort by accomplishing related results as needed.Client Satisfaction