خلاصہ

Worked as a travel consultant since 28 OCT 2009 till date in Syndic Travel.

Worked as an Accounts Realization Officer RFM Loyalty Pvt. (Ltd)

Can speak English very Fluently.

Computer Typing Speed is 35.

Familiar with both Computer Hardware Software.

تجربہ

کمپنی کا لوگو
Travel Consultant
Syndic Travel
اکتوبر ۲۰۱۹ - موجودہ | Karachi, Pakistan

Planning itineraries
Arranging airline tickets and other travel services for customers
Communicating with customers to determine date of travel, destination, and mode of
transportation Providing customers with brochures, maps and other information that could help
their travel easier Computing travel costs
Negotiating with various travel-related companies to get discounts and freebies
Providing group travelers package tours; recommending travel guides, destinations and other details
based on customer needs
Resolve Passengers issue
Give training to new agents on SABRE

کمپنی کا لوگو
Front Desk Officer
Foundation Public School
فروری ۲۰۱۸ - اکتوبر ۲۰۱۹ | Karachi, Pakistan

Planning and implementation.
Public dealing, especially with the parents.
Taking rounds of the school to check on the behavior and decorum.
Coordinating with the SLC to conduct events.
Helping in Admission Polices & handling the admission procedure. Coordination with Head Office on policy matters and approvals. Supervising the enforcement of general campus discipline. Principal’s coordinator on campus administration and operations. Contributing team member in organizing special events.
Support to academic counseling events on campus.
Day-to-day and periodic documentation of internal communication.
Maintaining the stationary store and keeping the inventory records

کمپنی کا لوگو
Executive Assistant
Faysal Asset Management
جولائی ۲۰۱٦ - جنوری ۲۰۱۸ | Karachi, Pakistan

Act as the point of contact among executives, employees, clients and other external partners.
Manage information flow in a timely and accurate manner. Manage executives’ calendars and set up meetings.
Make travel and accommodation arrangements.
Oversee the performance of other clerical staff.
Act as an office manager by keeping up with office supply inventory.
Format information for internal and external communication – emails/calls.
Screen and direct phone calls and distribute correspondence
Organize and maintain the office filing system.

کمپنی کا لوگو
Parent Relationship Officer
Beaconhouse School System
اپریل ۲۰۱۵ - جون ۲۰۱٦ | Karachi, Pakistan

Maintain the admission process with a portfolio of programs in close liaison with all academic departments’ classes.
Handle telephone & email enquiries from prospective students & their parents independently & in timely & professional manner.
Greet walk-in parents/students & provide information regarding entry test & giving a campus survey.
Register the students on BEAMS, Maintaining student files, ensuring all documents are available.
Provide the first point of contact for customers building queries & liaise with the appropriate school team to ensure prompt resolution.
Resolving student’s & parents issues.
Follow ups over the phone & e-mail regarding any issue on admissions/readmissions, fee or withdraw.
Provide support for any school events as & when required.
Any other task or project assigned by the management from time to time.

تعلیم

Iqra University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA in HR‎
Business Maths, Accounting For Managers, Business Economics And Stats
CGPA 3.5/4
2022
University of Karachi
بیچلرز, بیچلرز ان آرٹس, ‎
Sociology, Education, English
درجہ C+
2016
H.S. C Part I & II Private
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, Intermediate‎
Arts
درجہ C+
2012
St. Paul's English High School
میٹرک / او لیول, آرٹس, S.S.C Part I & II‎
Commerce
درجہ C+
2002

پیشہ ورانہ مہارتیں

ماہر Benefits Administration
ماہر Classifying Employees
ماہر Performance Management
ماہر Administrative Assistance
ماہر Aftersales Skills
ماہر American Accent
ماہر Answering Inquiries
ماہر Appointment Scheduling
ماہر Branch Management
ماہر British Accents
ماہر Calendar Management
ماہر Call Center Services
ماہر Career Advisory
ماہر Career Counseling
ماہر Cargo Logistics
متوسط Cash Handling
ماہر Client Acquisition Skills
ماہر Client Correspondence
ماہر Client Dealing
ماہر Client Followup
ماہر Client Realtionship Management
ماہر Close Attention To Detail
ماہر Comminution Skills
ماہر Committed to Customer Satisfaction
ماہر Committed to Customer Services
ماہر Complaint Investigation
ماہر Complaint Management
ماہر Complaint Resolution
ماہر Compliant Handling
ماہر Computer Proficient
ماہر Configuring Software
ماہر Convincing People
ماہر Cooordination Skills
ماہر Coordination Skilla
ماہر Coordination Skills
متوسط Cross Cultural Communication Skills
متوسط Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Communication Skills
ماہر Customer Interaction Management
ماہر Customer Relationship Management
ماہر Customer Serve Skills
ماہر Customer Service
ماہر Customer Service Skills
ماہر Database Impact
ماہر eBay Account Handling
ماہر Email Ettiquete
ماہر Email Writing
متوسط Employment Law
ماہر Fluent in English

زبانیں

متوسط انگریزی
متوسط اردو
متوسط پنجابی

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