خلاصہ

Customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Interested in the position of Customer Service Representative at CBC, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.

تجربہ

کمپنی کا لوگو
Team Leader / Supervisor
Backupsolutions
فروری ۲۰۲۱ - جولائی ۲۰۲۴ | Lahore, Pakistan


Campaigns- Energy, AT&T, Spectrum, Home warranty etc.
Led and supervised teams across multiple US campaigns, ensuring seamless execution and achievement of sales and SEO targets.
Guided and mentored team members in both sales and SEO, driving performance improvements and campaign success.
Maintained high standards of quality and efficiency, contributing to the overall growth and success of the campaigns.

کمپنی کا لوگو
Junior SEO
Concept Bean
مئی ۲۰۲۰ - جنوری ۲۰۲۱ | Lahore, Pakistan


Campaigns- Clothing, Bike gears, Mountain bike
Assisted in enhancing SEO ranking for various US projects.
Supported senior SEO specialist in optimizing strategies and execution.

کمپنی کا لوگو
Teacher
Umer Science Academy
اکتوبر ۲۰۱۷ - مئی ۲۰۱۸ | Lahore, Pakistan

Enter Description

تعلیم

Mao College Lahore
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc Pre-Eng.‎
IT
فی صد 60%
2020

پیشہ ورانہ مہارتیں

متوسط Acquisition Skills
متوسط Admission Management
متوسط Admissions Counseling
متوسط Analyze Problems
متوسط B2B Business Development
ماہر B2C
متوسط Bargaining Skills
ابتدائی British Accent
متوسط Call Center Development
ماہر Call Handling
متوسط Call Headlining
متوسط Chat Support Skills
ماہر Client Acquisition Skills
ماہر Client Dealing
متوسط Client Dealing 
متوسط Client Persuasion
ماہر Client Realtionship Management
متوسط Client Relations Management
ماہر Client Relationship Management
ماہر Client Relationships Management
ماہر Cold Calling
ماہر Cold Calling
ماہر Commmunication Skills
ماہر Communication Skills
ماہر Communiocation Skills
ماہر Computer Proficient
ماہر Coordiantion Skills
ماہر Coordination Skills
متوسط CRM Analysis
متوسط Custom CRM
متوسط Customer Acquisition
ماہر Customer Acquisition Skills
متوسط Customer Analysis
متوسط Customer Care Representation
ماہر Customer Contact Skills
ماہر Customer Dealing
ماہر Customer Interaction Management
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
متوسط Customer Service
متوسط Customer Service =
متوسط Customer Service Representative
متوسط Customer Services
ماہر Customer Success
متوسط Customer Support
متوسط Data Entry
ماہر Data Management
متوسط Dispatch Skills
ابتدائی E-commerce SEO
ماہر Email Clients

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی