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خلاصہ
Customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Interested in the position of Customer Service Representative at CBC, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.
تجربہ
CSR
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Team Leader / Supervisor
Campaigns- Energy, AT&T, Spectrum, Home warranty etc.
Led and supervised teams across multiple US campaigns, ensuring seamless execution and achievement of sales and SEO targets.
Guided and mentored team members in both sales and SEO, driving performance improvements and campaign success.
Maintained high standards of quality and efficiency, contributing to the overall growth and success of the campaigns.
Junior SEO
Campaigns- Clothing, Bike gears, Mountain bike
Assisted in enhancing SEO ranking for various US projects.
Supported senior SEO specialist in optimizing strategies and execution.
Telesales Representative / Quality Agent
Campaigns- Energy, AT&T
Executed sales strategies across multiple US campaigns.
Consistently exceeded targets and contributed to campaign growth.
Adapted quickly to diverse products and customer needs.
