تجربہ

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Customer Success Manager
CUSTOMER SERVICES SOLUTIONS PVT LTD
اکتوبر ۲۰۱۷ - موجودہ | Islamabad, Pakistan

o Working on one of the best and most advanced MVNOs in the US.

o Everything and anything that ensure customer satisfaction.

o Identifying potential customer requirements and developing them into field based goals.

o Providing top-notch customer service.

o Responding to emails, chat and phone calls to give best customer service.

o Resolving customer's queries on priority.

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Assistant Editor, Content
Global Village Space
نومبر ۲۰۱٦ - اپریل ۲۰۱۷ | Islamabad, Pakistan

Worked as a Sub-Editor, Content at Global Village Space (GVS) from Nov. 2016 to April 2017. My job
was to edit the work of different writers, to correct grammatical and spelling mistakes and factual errors.
I wrote several news analyses on the current political developments and got few O-Ped published in GVS.

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Analyst, Content Operations
S&P Global Market Inteligence
جولائی ۲۰۱۵ - جولائی ۲۰۱٦ | Islamabad, Pakistan

.

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Enumerator
World Bank
دسمبر ۲۰۱۴ - مارچ ۲۰۱۵ | Gujrat, Pakistan

Enumerator for a survey EQSDS (Education expenditure and quantity of service delivery) of WORLDBANK and Government of Punjab conducted by ISP. Served as a Field interviewer, data editor and report writer.

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Enumerator
GIZ
اپریل ۲۰۱۴ - مئی ۲۰۱۴ | Gilgit, Pakistan

Survey in Hunza Nagar for impact study of trainings funded by GIZ.

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enumerator
ISAPS
اپریل ۲۰۱۳ - مئی ۲۰۱۴ | Islamabad, Pakistan

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Enumerator
SDPI
مئی ۲۰۱۳ - جون ۲۰۱۳ | Rawalpindi, Pakistan

Enumerator for SDPI survey. DFID UK, promoting inclusive debate on reforms (Tax and Energy issues).

تعلیم

National Defence University, Islamabad
ایم فل, Peace and Conflict Studies‎
Conflict And Cooperation In South Asia, International Law
مکمل
2016
University of Sargodha
ماسٹرز, , MA(POLITICAL SCIENCE‎
Political Science
2015
Preston University
ماسٹرز, , Masters in Business Administration (Executive)‎
Human Resource Management
2012

پیشہ ورانہ مہارتیں

متوسط Configuration Switches
متوسط Fluent i English
ابتدائی Process Operations Handling

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