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Zohra Noor
Customer Support Relationship Executive
Pinnacle Enterprises - Karachi, Pakistan
خلاصہ
Customer support using all channels of communication i.e. online chats, emails and phone for pre-purchase and after sales queries.nAssisted customers in placing orders and payment processing nOrder validation and amendments, if requirednProvided valuable guidelines to customersnMaintained record of all deliveries and ensuring that sent to the client on time.nUtilized all the functions of ERP system
تجربہ
Customer Support Relationship Executive
Pinnacle Enterprises
جنوری ۲۰۱۲
- ستمبر ۲۰۱۲
| Karachi, Pakistan
تعلیم
University of Karachi
بیچلرز,
,
Bachelors in Arts
International Relations
درجہ B
2014
پیشہ ورانہ مہارتیں
ابتدائی
Binding Knowledge
ابتدائی
Concept Based Teaching
ابتدائی
eSupport
ابتدائی
Handling Assignments
متوسط
HR Coaching
ابتدائی
Live2Support
ابتدائی
RESTful APIs
ابتدائی
Skype
ابتدائی
Social Studies Subject Command
ابتدائی
TeamSupport
ابتدائی
The International Customer Service Standard
متوسط
Time and Attendance Systems Knowledge
ابتدائی
Windows