Working as an Assistant Branch Manager at Maria.B.                              January-2023 to ContinueOversee cash, stock record, audit and sales control system.Maintain a high standard of time keeping, attendance and keep your manager informed at all times should you have any anticipated difficulties.Assist Branch manager in successful execution of VM guidelines, sales promotions and seasonal campaignsAssist Branch manager in sales staff availability, displaying items as per category, style and sizes, best seller and replenishment.Assist Branch manager in development, staff scheduling, motivation, training, performance management, attendance control, disciplinary matters. Assist Branch manager in ensuring customer services and selling, complaint and claim handling.Assist Branch manager in effective and efficient administration. Maintain accurate and clear records and produce regular management reports as required.Assist Branch manager in stock, staff, sales and merchandise of the shop. Assist Branch manager in development of staff, safety and security matters.  Report any theft or misuse of stock to a Branch manager. Maintain good standards in safety also remain alert to security risks and potential theft.                       

Working as a Floor Manager at Ethnic by Outfitters.June-2021 to December -2022Floor management  sales staff availability, displaying items as per category, style, sizes, best seller and replenishment.Staff management  staff scheduling, motivation, training, attendance control, disciplinary matters.Customer management- ensuring customer services, selling and improving conversion rate.Product knowledge-develop your own product knowledge and that of the team, by using Outfitters training manuals and other training opportunities. Ensure that product knowledge is used effectively in assisting customers in their product choice.Responsibility to monitor shop lifting and shrinkage activities and informed shop manager.Responsible for the stock take and audit of the assigned floor.Ensure all company policies and procedures are correctly followed.

Working as a Cashier at Ethnic by Outfitter.November-2019 May-2021Ensure adequate cash float and change to facilitate transactions at the till.To prevent shrinkages through theft, damage and errors.To provide accurate and speedy checkout service. Be friendly to customers at all times.Ensure sufficient loose change in various denominations are held at all times.Ensure accurate daily till balancing / reconciliation and maintain proper records of cash movement.Must be aware of cash collection days and timing and remits cash, sales to cash collection officer.To coordinate with Finance division regarding daily / weekly cash sales report and problems regarding credit card transactions.Daily submits sales reports / bank remittances / expense details to head office.Maintain and updates sales, cash collection, expense records.Ensure strict control of the Point of Sales (POS) operation.Attends to customer complaints, inquiries and suggestions.Ensure timely submission of accurate reports to head office and performs revisions for any discrepancy.

Experience as a Cashier at Zellbury.June-2018- to November-2019Ensure adequate cash float and change to facilitate transactions at the till.To prevent shrinkages through theft, damage and errors.To provide accurate and speedy checkout service. Be friendly to customers at all times.Ensure sufficient loose change in various denominations are held at all times.Ensure accurate daily till balancing / reconciliation and maintain proper records of cash movement.Ensure timely submission of accurate reports to head office and performs revisions for any discrepancyDaily submits sales reports / bank remittances / expense details to head office.

Experience as a Senior sale executive at ChenOne.September-2017 to May-2018Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.Assisting customers with questions, needs and purchases.Attending weekly sales meetings.Cultivating successful relationships with retail customers.Cultivating successful relationships with retail customers.Helping customers try on or fit merchandise.