Experience Area: Network Management, development and support, Network operations, project management, project coordination

 Project management of all aspects of development and implementation of assigned projects......
 Supervise the O&M activities in region......
 Ensure timely completion of Projects by managing multiple teams at a time......
 Responsible for the Network surveillance, Monitoring, troubleshooting, technical support, escalate and reporting of assigned terminals.....
 Coordination with clients to arrange Joint Visits on sites to resolve the Telecom related issues......
 Monitor, analyze, escalate and Follow Up all faults reported by the team......
 Interaction with the other departments to restore faulty sites......
 Business Development for Integra Opus through marketing and meetings with other subcontractors and vendors.....

Experience Area: Business planning, development and support, Network operations, project management

 Manage, enhance and improve business of PTCL in the assigned sub-division...............
 Meet the targets and KPIs of services like PSTN, Broadband and IPTV in the assigned sub-division........
 Planning & designing of New OSP Network according to Market Demand......
 Identifying saturated and outdated/faulty network elements and supervise the installation of new network elements......
 Acted as a focal person in the major project of “Network Diversion due to Metro Bus Route” and successfully completed the project.......
 Surveying, testing and fault identification in OSP network; preparation of preventive estimates and execution of work after sanction of preventive estimates as per BoQs......
 Renovation, jointing and maintenance of underground Primary, Secondary Cables, Loops, Cabinets and DPs......
 Inspection of OSP Network & maintaining up to date OSP Network Data ......
 Testing (PAT) of newly commissioned OSP network......
 Dealing with, and resolving the communication breakdowns......
 Coordination with various departments including Broadband, Optical fiber, power, backend operations and Network Development etc. to resolve any issue at earliest......
 Dealing with the end-customers and vendors......
 Management, Administration and Evaluation of a team of 22 people......
 Analysis of weekly reports of churn and customer complaints to prioritize the network rehabilitation projects and allot resources accordingly......
 Effectively implementing new policies, strategies and rules & regulations proposed by the higher management......