IT & IS Professional with more than 10 years of vast experience in IT/ Network Support and Information Security sectors. Currently serving as a SOC Analyst at provincial government bank owned by Government of Khyber Pakhtunkhwa.
Configurations, analysis and trending of security log data from many heterogeneous Network, Applications, Databases and Security devices.o Analyse and respond to security events and offenses from SIEM.o Investigate, document, remediate and report on information security issues and emerging trends/threats.o Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.o Report common and repeated problems (trend analysis) as well as propose corrective action, process and technical improvements.o Define, review and send the SIEM reports on daily, weekly, and monthly basis to the desired stakeholders.o Perform system maintenance activities and maintain current documentation.o Regularly monitor the performance of the SIEM server.o Define and review the SIEM dashboards.o Establish new use cases and implement and customize existing use cases as per actual needs.o Define and tune the rules, filters & offenses.o Review the SIEM updates/patches and coordinate for installation as per policy.o Responsible for troubleshooting agent software issues and establishment of custom log parsers.o Ensure proper daily backups of SIEM logs are being taken in backup storage.o Interact with M/s. SolarWinds for support to troubleshoot the issues / problems.o Interact with local vendor(s) for SIEM related issues.o Develop and enforce SOC procedures including incident response plan and related procedures and keeping them updated as required.o Ensure General IT security controls and procedures are being adhered to at the Bank.o Report any violations of Information Security procedures to line manager.o Monitor and review the cyber security threats/alerts to remain updated with industry best practices and to establish advisories.o Monitoring the (AML) FCM alerts using T24 database to match with NACTA database. (Additional work)
Configurations, analysis and trending of security log data from many heterogeneous Network, Applications, Databases and Security devices.
o Analyse and respond to security events and offenses from SIEM and handling incident documentation to Investigate, remediate and report on information security issues and emerging trends/threats.
o Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues through ticketing.
o Report common and repeated problems (trend analysis) as well as propose corrective action, process and technical improvements.
o Define, review and send the SIEM reports on daily, weekly, and monthly basis to the desired stakeholders.
o Perform system maintenance activities and maintain current documentation.
o Regularly monitor the performance of the SIEM server and manages logs data backup for internal audit.
o Define and review the SIEM dashboards.
o Establish new use cases and implement and customize existing use cases as per actual needs.
o Define and tune the rules, filters & offenses.
o Review the SIEM updates/patches and coordinate for installation as per policy.
o Responsible for troubleshooting agent software issues and establishment of custom log parsers.
o Ensure proper daily backups of SIEM logs are being taken in backup storage.
o Interact with Principal of LogRhythm for support to troubleshoot the issues / problems.
o Interact with local vendor(s) for SIEM related issues.
o Develop and enforce SOC procedures including incident response plan and related procedures and keeping them updated as required.
o Ensure General IT security controls and procedures are being adhered to at the Bank.
o Report any violations of Information Security procedures to Departmental Head.
o Monitor and review the cyber security threats/alerts to remain updated with industry best practices and to establish advisories.
Assists branches/staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software as per approved guidelines.
Liaison with vendor support contacts to resolve technical problems related to OS, warranty and replacement.
Coordinate with Help Desk and Network Operations staff to determine and resolve problems received from branches regarding connectivity and Core banking application.
Coordinate with Networks and Service provider for installation of media and conversion of links and branch system according to availability of upgraded media.
Execution of Core banking migration project / Software rollout / LAN revamp and other projects under ITG in branches
Interact with numerous computer platforms in a multi-layered client server environment including Installation/re-installation of Linux Servers/Terminals for configuration of legacy and core banking application
Trains and orients branch staff on use of hardware, banking applications and other software.
Assist in maintaining LAN/WAN Infrastructure like as DSL, WIMAX, DXX, and Fiber cables and also earthing of ATMs.
Provide technical support & guidance for ATM related technical issues in coordination with NOC support Team.
Visit branches under regional control for Preventive Maintenance of IT infrastructure and maintain/Update of all IT equipments in branches
Monitor health check of UPS by reading its panel and subsequently guide the BM/BSM and seek guidance from manager Infrastructure for necessary action.
Coordinate with BM/BSM with the help of Manager Infrastructure regarding the frequency adjustment of incoming power to the UPS by taking the reading from the frequency meter installed at the power panel also check battery bank of the UPS.
Working on USA based project to provide full Technical Support to Edible arrangement franchises
Providing end-user support
Responsible and accountable for team performance
Manages work schedules and timelines
Supervising daily activities of junior IT staff
Email and collaboration systems
Network Management and remote access
Oversee development and maintenance of computer systems.
Analyze users' needs
Liaise with vendors and other IT personnel for problem resolution.
Visiting production sites.
Keeping inventory of hardware and maintenance records.
Troubleshooting of LAN and WAN issues
Installation of computers, laptops, printers, projectors and other college IT resources across the colleges and schools (on call)
Administration and maintenance of user accounts for various IT systems
Worked at Fauji Foundation Head office Data Center as an Internee