خلاصہ

With a robust skill set in sales strategy and customer relationship management honed over recent years at NETWORK INTEGRATORS LLC, my leadership has been pivotal in driving our team to achieve maximum profitability and growth. The organization has benefited from my expertise in market segmentation, international sales planning, and team performance measurement.

My commitment to fostering strong client relationships and developing tailored sales initiatives has been instrumental in surpassing sales targets and setting a high standard for sales excellence in the IT hardware industry. My approach integrates strategic development with hands-on coaching, ensuring the sales team's continuous advancement and alignment with our company's ambitious goals.

پراجیکٹس

Team Management
Stress Management
CULTURE OF EXCELLENCE
POWER OF SYNERGY
Document Management System

تجربہ

کمپنی کا لوگو
Head of IT Hardware Sales (UAE & PAKISTAN)
NETWORK INTEGRATORS COMPUTERS & REQUISITES TRADING CO. L.L.C
جنوری ۲۰۲۲ - موجودہ | Lahore, Pakistan

track and evaluate sales team performance and execute planned sales activities; overall responsibility for direction; strategic development; performance; and maintenance of the sales activities of the sales team. Contribute to the training and development of the section. Achieve maximum profitability and growth in accordance with organizational plansJob Responsibilities:

Measure the team's performance.
Sales strategy responsibility.
Define the type of customers the organization is targeting.
Market segmentation and channel responsibility.
Implementing international sales plans.
Coordination with procurement team
Building relationships
Coaching
Developing budgets
Staffing

Skills: Client Relations · Contract Management · Channel Partners · Order Management · Global Product Management · Procurement · Project Management · Project Planning · Business Planning · Supplier Relationship Management · Business Process Improvement · Team Management · Business Communications · Business Development · CRM Databases · Pipelines · Supplier Development · Purchasing Negotiation · IT contract negotiation · IT Operations · IT Sales · Computer Hardware · Cost Control

کمپنی کا لوگو
Director IT Hardware Sales & Project Management
NETWORK INTEGRATORS LTD (UK Remote)
جنوری ۲۰۲۱ - دسمبر ۲۰۲۱ | Lahore, Pakistan

As a remote sales lead for the UK and USA, my role revolves around crafting and executing sales strategies to achieve revenue goals. I oversee a remote sales team, ensuring they meet targets and stay motivated. Building strong client relationships, conducting market analysis, and collaborating with other departments are key responsibilities. I provide regular reports to senior management, stay updated on industry trends, and drive continuous improvement in sales processes.Key Responsibilities:

Develop and execute remote sales strategies.
Lead and manage the remote sales team.
Set and monitor sales targets.
Foster team motivation and engagement.
Cultivate relationships with clients and stakeholders.
Conduct market research and analysis.
Collaborate with other departments.
Utilize sales tools and technologies.
Provide regular reports to senior management.
Stay updated on industry trends.
Represent the company at events.
Improve sales processes and methodologies.

کمپنی کا لوگو
Director IT Hardware Sales & Project Management
RESOURCES GROUP INTERNATIONAL
اپریل ۲۰۱۹ - دسمبر ۲۰۲۰ | Lahore, Pakistan

With a robust background in IT hardware solutions, I possess extensive expertise in selling a diverse range of products, including servers, laptops, printers, scanners, workstations, storage solutions, backup systems, virtualization technologies, switching and routing equipment, as well as SD-WAN and networking products. My familiarity spans across reputable brands such as HPE, Dell, CISCO, and other prominent names within the IT hardware industry.Key Responsibilities:

Cultivate relationships with decision-makers for strategic partnerships.
Engage existing clients to drive revenue growth.
Proactively convert leads using comprehensive sales strategies.
Exceed sales targets with resilience and determination.
Maintain a robust lead pipeline for business expansion.
Stay updated on industry trends for informed client recommendations.
Collaborate with internal teams for seamless customer experiences.
Enhance sales techniques through ongoing training and development.
Provide timely and accurate sales reporting to senior management.
Represent company values as a brand ambassador.

Skills: Employer Branding · Business Communications · Order Management · Order Processing · Purchasing Processes · Solution Selling · Cross-Selling · Cross-functional Coordination · Sales Growth · Teamwork · Team Coordination

کمپنی کا لوگو
Senior Manager IT Hardware Sales & Networking Equipments
Amentis Technology Pvt. Ltd (USA Remote).
فروری ۲۰۱۸ - مارچ ۲۰۱۹ | Lahore, Pakistan

Facilitating the advancement of small to multinational enterprises through the strategic implementation of cutting-edge technological solutions, I specialize in offering comprehensive support to achieve objectives within the competitive technology sector, positioning me as a leading IT solutions provider. And managing projects.Key Responsibilities:

Oversight of product portfolio management on the company website.
Strategic pitching of tailored products based on thorough customer requirement analysis.
Cultivation and management of customer relationships.
Preparation and dispatch of quotations and proposals.
Skilled negotiation to secure favorable sales outcomes.
efficiently closing sales transactions.

کمپنی کا لوگو
Manager IT Hardware Sales Cisco, HPE Aruba, Dell
Enterprise Technology Solutions
نومبر ۲۰۱٦ - جنوری ۲۰۱۸ | Lahore, Pakistan

In my role as an account manager at a US-based firm, I focused on achieving quarterly sales targets while nurturing client relationships to expand our customer base. My expertise lies in sales, marketing operations, and a thorough understanding of company SOPs and offerings.Key Responsibilities:

Foster strong client relationships with exemplary interpersonal skills.
Maintained professionalism and diplomacy in all interactions.
Communicated effectively through both written and verbal channels.
Utilized negotiation skills to drive successful deals.
Managed multiple tasks efficiently through strategic prioritization.

کمپنی کا لوگو
Assistant Manager Marketing & Sales
GLOBAL-SNI
ستمبر ۲۰۱۵ - نومبر ۲۰۱٦ | Lahore, Pakistan

As the marketing manager, I am responsible for developing and implementing global advertising, marketing, and communication strategies for highly technical services to boost sales and brand recognition. Additionally, support internal communication initiatives and events for effective communication across various topics.
Workplace Duties:

Develop worldwide marketing plans, both tactical and strategic.
Developed global marketing plans and advertising campaigns to boost sales and brand recognition.
Streamlined service offerings for enhanced user friendliness and efficiency.
Ensured the strategic placement of advertisements on social media platforms.
Ensure advertisements are appropriately placed in social media
Streamline service offerings to enhance user-friendliness.

کمپنی کا لوگو
Experience Center Executive
Jazz
مئی ۲۰۱۲ - اگست ۲۰۱۵ | Lahore, Pakistan

Oversee daily operations at sales and customer service counters, implementing customer service techniques. As a floor greeter, greet, assist, and oversee walk-in clients, ensuring adherence to designated job or counter tasks. Explain Mobilink prices, sell prepaid and postpaid connections, stay updated on corporate policies, practices, promotions, and products, and upsell value-added services.
Key Responsibilities:

Greet and welcome visitors warmly as they arrive at the experience center, creating a positive first impression.
Offer detailed information about products, services, and experiences available at the center, addressing visitor inquiries effectively.
Showcase products or services through engaging demonstrations, presentations, and hands-on experiences to highlight their features and benefits.
Actively promote products, services, or experiences offered at the center, encouraging visitors to make purchases or bookings to drive revenue.
Gather feedback from visitors about their experience, satisfaction levels, and suggestions for improvement to continually enhance the visitor experience and meet their needs effectively.

کمپنی کا لوگو
Social Media Executive
Jazz
اکتوبر ۲۰۰۸ - اپریل ۲۰۱۲ | Lahore, Pakistan

My duties were to handle inbound chat and give customer support as a professional. Handling customer queries and service through chat and email, I was responsible for providing timely and effective resolutions to customers. Respond to all customer queries with immediate resolution (real time) to ensure customer satisfaction. I was adhering to giving quality services and following company SOP guidelines for effective communication.
key Responsibilities: 

Strategy Development
Content Creation
Community Management
Campaign Management
Analytics and Reporting
Team Leadership
Collaboration

کمپنی کا لوگو
Customer Care Executive
Jazz
اگست ۲۰۰۴ - اکتوبر ۲۰۰۸ | Lahore, Pakistan

I managed product understanding, troubleshooting, and incoming voice calls to ensure first-call resolution (FCR) and service excellence. Responsibilities included handling problem tasks for valued subscribers and maintaining service quality. Duties also involved returning calls, entering customer data into the CRM, providing information, responding to inquiries, clarifying processes, and suggesting improvements. I stayed updated on job knowledge by learning about new products and seeking educational opportunities to achieve organizational goals and sales objectives efficiently.
Job Responsibilities: 

Communication Skills
Technical Knowledge
Problem-Solving
Patience and Empathy
Multitasking
Adaptability
Product Knowledge
Time Management
Conflict Resolution
Customer Focus
Teamwork
Computer Skills

کمپنی کا لوگو
Business Development Executive
Harvest Topworth International
فروری ۲۰۰۱ - جولائی ۲۰۰۴ | Lahore, Pakistan

Make appointments, visit potential customers, and convince them to invest in foreign markets to maximize company earnings. Develop tailored sales tactics to meet customer needs and promote products effectively.Key Responsibilities:

Develop and implement business strategies.
Identify new business opportunities and partnerships.
Build and maintain client and stakeholder relationships.
Analyze market trends and competitive landscapes.
Conduct market research and feasibility studies.
Oversee project execution to achieve objectives.
Monitor financial performance against targets.
Lead cross-functional teams.
Negotiate contracts and agreements.
Ensure compliance with regulations and policies.
Provide regular reports to senior management.
Contribute to the strategic vision of the organization.

تعلیم

University of the Punjab
سرٹیفیکیشن, B.A‎
Journalism
مکمل
2012
Cresset College
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, Bachelor of Business Administration & Information Technology‎
Business Administration, Forage And Fodder Production
2002

پیشہ ورانہ مہارتیں

ماہر Business Development
ماہر Business Negotiation
ماہر Accounts Administration
ماہر Building Relationships
متوسط Business Dnvelopment Strategies
ماہر Business Model Innovation
ماہر Client Dealing
ماہر Commercial Business Command
ماہر Conflict Resolution
ماہر Coordination Abilities
ماہر Copywriting for Emails
ماہر Custom CRM
ماہر Customer Service
ماہر Email Automation Tools
ماہر Email List Management
ماہر Employee Management
ماہر End to End Sales
ماہر Facilities Management
متوسط Financial Accounting
متوسط Hospital Management
ماہر Hospitality Management
ماہر Integrity
ماہر Interpersonal Skill
ماہر Lead Generation
ماہر Leadership
ماہر Leadership Skills
ماہر Live Demo
متوسط Microsoft Excel
ماہر Monitoring and Evaluation Skills
ماہر MS Office
ماہر Negotiation Skills
ماہر Partner Development
ماہر Persuasion Customer
ماہر Presentable
ماہر Pricing Negotiation Skills
ماہر Problem Solving
ماہر Professionalism
ماہر Project Management
متوسط Reporting
ماہر Sales
متوسط Salesforce
ماہر Scale Management
ماہر Security Principles
ماہر Stakeholder Management
ماہر Supply Chain
ماہر Team Management
ماہر Technical Discussions
متوسط Time Management
ماہر Vacuuming and Floor Care

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی