.1 Being the first line of support online/phone, to cloud customers against orders delivered via EZY, and if required generate support tickets.2. Conduct Azure Sizing for the sales team, so based that they can quote prices to partners3. Execute paid onsite MS cloud deployments, on behalf of partners4. Provide MS Cloud technical road map training to partners’ pre-sales/post-sales teams5. Achieve required Technical Certs, for different Competencies for EZY6. Coordinate with sales team regarding technical queries from partners7. Coordinate with sales team to onboard resellers as Microsoft CSP Indirect Partners8. Guarantee all arrangements show significant levels of execution, security, adaptability, practicality, and proper reusability and dependability upon sending.10. Be the Voice of the Customer; Share bits of knowledge and best practices, and associate withEngineering groups to evacuate key blockers.11. Evaluate the Customers' information on the Azure stage and by and large cloud status to help clientsthrough an organized learning design and guarantee its conveyance through accomplices.12. Team up with other Cloud Solution Architects in creating complex start to finish Enterprisearrangements on the Microsoft Azure Solutions.13. Keep up specialized aptitudes and information on advertise patterns and focused experiences; worktogether and share with the specialized network.

Core Responsibilities:
Maintaining the complete IT network for the office, that includes keeping all the hardware, software and network peripherals in working order.

 Dealing with service providers for internet and hardware/software issues e.g OS Installation, DLP, Browsers, Antivirus Configuration, Domain Joining.
 Before installation proper Databcakup
 Troubleshooting hardware, software and network issues
 Install and support LANs, WANs, network segments, Internet, and intranet systems.
 Install and maintain network hardware and software.
 Analyze and isolate issues.
 Identify user needs.
 Data Center Monitoring and Maintenance.
 Monitor networks to ensure security and availability to specific users.
 Evaluate and modify system's performance.
 Determine network and system requirements.
 Maintain integrity of the network, server deployment, and security.
 Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
 Design and deploy networks.
 Perform network address assignment.
 Assign routing protocols and routing table configuration.
 Assign configuration of authentication and authorization of directory services.
 Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
 Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
 Printer and scanners complete knowledge
 Procurement of IT Products.
 IP Cameras and Monitoring, Play back of CCTV videos.
 ERP usage on professional level
 Customer Relationship Management Software (HUB SPOT)
 UPS maintenance
 Responsible for training of junior resources
 Connecting Video Conferences nationwide through Huawei Equipment.
 Vendor Management
 Installing and Configuring Log Monitoring Agent MacAfee. DLP
 Annually Audit
 Inventory Management
 Installing and Configuring IP Phones.
 Attendance Machin

Information Security Analyst at Punjab Information Technology Board

Incident Management
Change Management
Network Monitoring Management
Defining IT Security Policies Processes