خلاصہ

Enthusiastic and organised individual seeking a position in administrative and customer service roles. Possesses strong interpersonal skills, a keen attention to detail and the ability to handle multiple tasks efficiently. Demonstrate a commitment to providing excellent customer support and managing office operations effectively, Easger to contribute to a team-oriented environment while gaining hands-on experience and further developing professional skills.

تجربہ

کمپنی کا لوگو
Seasonal Auditor
Abacus Consulting Lhr
اپریل ۲۰۲۴ - موجودہ | Faisalabad, Pakistan

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کمپنی کا لوگو
Client Care Associate
Go Security UK
جنوری ۲۰۲۴ - اگست ۲۰۲۴ | Faisalabad, Pakistan


Respond promptly and professionally to customer inquiries via chat.Manage multiple chat sessions concurrently, ensuring timely and accurate replies.Resolve customer issues efficiently, escalating complex problems to the relevant department as needed.Maintaining a comprehensive understanding of our products, services and policies to provide accurate information.
Strong understanding of customer needs and give them exceptional customer service.

کمپنی کا لوگو
Customer Service Representative
Orizon Pvt Ltd
دسمبر ۲۰۲۲ - اگست ۲۰۲۳ | Faisalabad, Pakistan


Resolve customer queries.
Collaborative support for clients.
Documentation.
Delivers quality and satisfactory customer service.

تعلیم

Government College University Faisalabad.
بیچلرز, بیچلرز ان آرٹس, B.A‎
Arts
فی صد 52%
2023
Govt Postgraduate College of Science Faisalabad
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), F.Sc‎
Science
فی صد 48%
2020
Board of Intermediate & Secondary Education Faisalabad
میٹرک / او لیول, سائنس, matric‎
Science
فی صد 65%
2017

پیشہ ورانہ مہارتیں

ماہر Analytical Skills
ماہر Boiler Components
متوسط Business Writing
ماہر Call Handling
ماہر Cash Handling
ماہر Client Dealing
ماہر Client Dealing 
متوسط Client Relationship Management
ماہر Client Service Oriented
متوسط Computer Proficient
ماہر Cooordination Skills
ماہر Coordination Skills
متوسط Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Care Representation
ماہر Customer Interaction Management
ماہر Customer Relations Management
ماہر Customer Satisfaction Management
ماہر Customer Service
متوسط Customer-focused Service
ماہر Data Collection
ماہر Data Entry
ماہر Documentation
متوسط Email Etiquette
متوسط Email List Management
متوسط Email Strategies
ماہر Engaging Presentations
ماہر Excellent Communication Skill
ماہر Field Research
ماہر Google Search Command
ماہر Ingredient Sourcing
ماہر Interpersonal Skills
متوسط Knowledge of Spreadsheets
متوسط Managing Priorities
متوسط Market Knowledge
متوسط Microsoft Excel
متوسط Microsoft Outlook
ابتدائی MS Excel
ماہر Multitasking
ماہر Multitasking Skills
ماہر Negotiation Skills
ماہر Problem Solving
ماہر Problem Solving Skills
ماہر Quick Learner
ماہر Record Keeping
ماہر Report Writing
ماہر Sales
ماہر Security Controls
متوسط Stock Management
ماہر Team Management

زبانیں

ماہر انگریزی
ماہر اردو