خلاصہ

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through one years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.

تجربہ

کمپنی کا لوگو
Assistant Administration
Pepsi Shamim&Co
جنوری ۲۰۲۳ - دسمبر ۲۰۲۳ | Multan, Pakistan

1.working as a administrative assistant(jan-2023/dec-2023)Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Scheduled office meetings and client appointments for staff teams.Sorted and distributed office mail and recorded incoming shipments for corporate records.Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.Executed record filing system to improve document organization and management.Created and maintained databases to track and record customer data.Processed customer orders accurately and within agreed timeframes to meet service standards.Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.Opened and properly distributed incoming mail to promote quicker response to client inquiries.Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

کمپنی کا لوگو
Logistics Supervisor
Shamim & Co (Pepsi Cola Bottlers)
مارچ ۲۰۲۲ - جنوری ۲۰۲۳ | Multan, Pakistan

Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.Organized warehouse space and planned layouts to allow for maximum storage capabilities.Reviewed order data to verify transactions and shipping dates.Verified effective and timely implementation of operational goals by prioritizing tasks.Verified transactions, product orders and shipping dates and entered information into databases and reports.Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

تعلیم

National College of Business Administration & Economics (NCBA&E)
بیچلرز, بیچلرز ان سائنس, Computer Science‎
Computer Science (Hons)
2023
Government Degree College Alipur
سرٹیفیکیشن, intermediate‎
Pre-engineering
مکمل
2019
Grace Computer Center & Training Institute
ڈپلوما, Microsoft‎
Diploma In Office Automation
مکمل
2018
Rashid Minhas Higher Secondary school
سرٹیفیکیشن, Matriculation‎
Science
مکمل
2016

پیشہ ورانہ مہارتیں

متوسط Accounts Administration
متوسط Accounts Administration
متوسط Accounts Finalization
ماہر Accounts Management
متوسط Accounts Reconciliation
متوسط Adaptability and Flexibility
متوسط Admin Assistance
ماہر Admin Management
متوسط Administration Skills
ماہر Administrative Management 
ماہر Administrative Procedures Command
ماہر Administrative Skills
متوسط Analytical Skills
ماہر Behavior Change Communication
متوسط Bookkeeping
متوسط Branch Banking
ماہر Call Handling
متوسط Cash Collection
متوسط Cash Handling Skills
متوسط Client Relationship Management
متوسط CMT Operations
ماہر Communication Skills
ابتدائی Communication Skills Listening Team Management Ms Office Customer Service
ابتدائی Communmication Skills
متوسط Computer Proficient
متوسط Configuration Switches
ابتدائی Contract Law Knowledge
متوسط Customer Acquisition Skills
ماہر Customer Analysis
متوسط Customer Relationship Management
ماہر Customer Service
متوسط Customer Service Skills
ماہر Data Analytics
متوسط Data Management
متوسط Data Reconciliation
ابتدائی Due Diligence
ماہر Efficient Management
ماہر Export Management
ماہر Fast Learner
ماہر Feedback Assessment
متوسط Financial Assistance
متوسط Financial Statements Management
متوسط Fluent in English
متوسط Global Customer Services
متوسط Handle Outbound Calls
متوسط Interpersonal Leadership
ابتدائی Inventory Control
متوسط Legal Administration
متوسط Legal Advisory
ابتدائی Legal Affairs

زبانیں

ماہر پنجابی
ماہر اردو
ماہر سرائیکی
متوسط انگریزی