Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through one years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
1.working as a administrative assistant(jan-2023/dec-2023)Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Scheduled office meetings and client appointments for staff teams.Sorted and distributed office mail and recorded incoming shipments for corporate records.Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.Executed record filing system to improve document organization and management.Created and maintained databases to track and record customer data.Processed customer orders accurately and within agreed timeframes to meet service standards.Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.Opened and properly distributed incoming mail to promote quicker response to client inquiries.Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.Organized warehouse space and planned layouts to allow for maximum storage capabilities.Reviewed order data to verify transactions and shipping dates.Verified effective and timely implementation of operational goals by prioritizing tasks.Verified transactions, product orders and shipping dates and entered information into databases and reports.Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.