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خلاصہ
Results-driven and motivated professional with expertise in Microsoft Office, WordPress, Python programming (Machine learning and Scripting), R programming, SQL, data analysis, and bioinformatics.
Proven track record in providing exceptional customer service with a 99% satisfaction rate, handling up to 100+ inquiries daily.
Bachelor\'s in Bioinformatics from COMSATS University Islamabad with a cGPA of 3.35. Developed a predictive pipeline for prostate cancer using machine learning on gene expression data.Eager to contribute technical skills and problem-solving abilities to drive productivity and growth.
Adaptable team player committed to achieving positive outcomes and enhancing the company\'s reputation. Passionate about innovation and professional development.
تجربہ
Fraud and Risk Analyst
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Customer Support Executive
As a Customer Support Executive at Tribe Consulting, I provide exceptional customer service by answering inquiries and processing orders while maintaining product knowledge. I handle a high volume of interactions, achieving a 99% customer satisfaction rate. My responsibilities include managing customer inquiries, providing solutions to customer problems, and working with a team.
Research Intern
At NIGAB, I applied bioinformatics skills as a research intern on the Sino-Pak project, performing statistical analysis, identifying primers for PCR, and using machine learning on NGS datasets. A unique opportunity to enhance my skills and knowledge in the bioinformatics field.
Virtual Assistant
At Point of IT, I worked as a Virtual Assistant, where I was responsible for researching stock indexes and monitoring property inflation trends in the US. This role allowed me to gain experience in the financial industry and develop my analytical skills to interpret complex data and make data-driven decisions
