Manage and analayzied   portfolio  unresolved debts. Develop effective repayment plans. Ensure the follow-up with clients on overdue accounts. Oversee all monthly payments and refunds. Research and implement effective collection techniques. Perform all administrative duties related to ensuring office efficiency. Create monthly credit records. Respond to client account queries in a timely and professional manneovment of recovery. 

Collaborated with team members to achieve target results.


Offered friendly and efficient service to customers, handled challenging situations with ease.


Maintained excellent attendance record, consistently arriving to work on time.


Prepared variety of different written communications, reports and documents.


Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.


To manage the legal portfolio  Attend Court Hearings  Coordination with Lawyer  Conduct Portfolio analysis  Deals in recovery of credit Card, personal Loan, Smart Cash, auto Loan  Manage/Recover and Repossession of default vehicles  Make settlement proposals  Skip tracing of default customers by using different skip tracingtools  To manage the arrest activities of defaulters  Conduct field visits / telephonically follow up  Any other task assigned by the Line Manager


s.

 To manage the legal portfolio
 Attend Court Hearings
 Coordination with Lawyer
 Conduct Portfolio analysis
 Deals in Secured / Un Secured Portfolio
 Manage/Recover and Repossession of default vehicles
 Make settlement proposals
 Skip tracing of bank defaulters using different skip tracing tools
 To manage the arrest activities of defaulters
 Conduct daily visits and telephonically follow up

Conduct daily visits /telephonically follow up


To manage the NPL portfolio


To keep track of due installments on monthly basis


To ensure that the assigned monthly Collection targets are achieved regularly


Established contact with customers through Calls, Emails


Regularly approaching to customers.


Make settlement proposals


Maintained excellent attendance record, consistently arriving to work on time.


Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.


Developed team communications and information for meetings.

Learned new skills and applied to daily tasks to improve efficiency and productivity.


Carried out day-to-day duties accurately and efficiently.


Proved successful working within tight deadlines and fast-paced atmosphere.


Used coordination and planning skills to achieve results according to schedule.

Conduct portfolio portfolio analysis.
Manintain daily visitaion to customer
Maintain daily calls / Follow up/ Reminder/ Notices
Maintain Daily weekly quarterly yearly Targets