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خلاصہ
An ambition, enthusiastic and individual looking to expand into a career building position
where the skills can be judged and talent can be utilized effectively in a proper manner.
and where I can bring a lot to my employer.
تجربہ
Admin Officer
Office management, data analysis, and customer service. Skilled in coordinating office operations, scheduling, and maintaining organized records. Proficient in data entry, budgeting, and event coordination. Adept at policy compliance, team collaboration, and ensuring client satisfaction. Committed to enhancing efficiency and productivity.
Supervisor Help Desk
Manage and lead teams of call center agents, ensuring they provide top-quality customer service. Oversee agent training, monitor call quality, analyze performance metrics, schedule staff, and resolve complex issues. Track call center performance, make data-driven recommendations, and maintain compliance with policies. Foster a positive work environment, handle conflicts, and use customer feedback to enhance service quality.
Phone Banking Officer
Responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. Resolving customer queries over the phone on a day to day basis thereby providing efficient customer service
