خلاصہ

I have almost 8 years of working experience in Accounts and Sales Dept. and currently working at Oladoc.com (health tech-based organization). Managing all accounts & financial concerns and 5000+ customer engagement issues across all over the Pakistan.

پراجیکٹس

1-Rupee Appointments with Specialist Doctors

تجربہ

کمپنی کا لوگو
Accounts| CR | BD | Strategic Project Manager
Oladoc
جون ۲۰۱۸ - موجودہ | Lahore, Pakistan



Job Overview:
As an Accounts| CR | BD | Strategic Project Manager, I'm responsible for managing key customer accounts, developing and implementing customer relationship management strategies, identifying and pursuing new business opportunities, and driving strategic projects to achieve business objectives. I have work closely with cross-functional teams to ensure seamless execution of projects while delivering exceptional customer experiences.
Key Responsibilities:


Manage and maintain key customer accounts, ensuring timely and accurate billing, payments, and collections


Develop and implement customer relationship management strategies to improve customer retention and satisfaction


Identify and pursue new business opportunities, including lead generation, qualification, and conversion


Conduct regular analysis of customer data to identify trends, opportunities, and areas for improvement


Work with cross-functional teams to define, plan, and execute strategic projects that align with business objectives


Monitor project progress, identify and mitigate risks, and ensure timely delivery


Prepare and present regular reports on project status, customer metrics, and other relevant data


Collaborate with internal teams to ensure all customer touchpoints are consistent and aligned with the brand’s values


Build and maintain strong relationships with key stakeholders, including customers, vendors, and partners


Stay up-to-date with industry trends and best practices, and leverage them to improve business performance




کمپنی کا لوگو
Assistant Accounts Manager
Executive Builders, Paragon Group
جون ۲۰۱۵ - جون ۲۰۱۸ | Lahore, Pakistan

کمپنی کا لوگو
Finance Associate
Stewart Pakistan Pvt. Ltd.
اگست ۲۰۱۴ - جون ۲۰۱۵ | Lahore, Pakistan

Working on financial related projects.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان کامرس, ‎
Marketing and Financial Management
2023
SKANS School of Accountancy
سرٹیفیکیشن, ACCA (Associate Chartered Certified Accountant)‎
Finance
مکمل
2012

پیشہ ورانہ مہارتیں

ماہر Capital Budgeting
ماہر Financial Ratios Analysis
ابتدائی Internal Controls
ابتدائی Personal Tax Filings
ماہر Revenue Recognition
ابتدائی Strategic Finance

زبانیں

ماہر اردو
متوسط انگریزی