خلاصہ

Experienced professional with a solid background in sports administration, customer service, and organisational management. Holding a bachelor’s in commerce, I've excelled in diverse roles. With a strong work ethic, exceptional communication skills, and a passion for delivering quality service, I am poised to enhance organisational efficiency and client satisfaction in my next role

تجربہ

کمپنی کا لوگو
Sports Administrator
LUMS-Lahore University of Management Sciences
جولائی ۲۰۲۲ - جنوری ۲۰۲۴ | Lahore, Pakistan

In July 2022, I was promoted to the position of Sports Administrator and undertook the following responsibilitiesAs Sports Administrator, I managed inventory by facilitating the purchase of new equipment for both the general community at LUMS and SLUMS for sports events. I maintained detailed records in a register as well as an Excel sheet. Additionally, I handled financial matters for SWR, SLUMS (Sports at LUMS), and EMS (Emergency Medical Services), ensuring smooth financialoperations within these societies. I utilized SAP to raise purchase requests (PR) for department and societies, streamlining the procurement process. Furthermore, I coordinated with different departments such as purchase,marketing, and finance to ensure the efficient functioning of the sports department.

کمپنی کا لوگو
Receptionist
LUMS-Lahore University of Management Sciences
مارچ ۲۰۱۸ - جون ۲۰۲۲ | Lahore, Pakistan

Receptionist
o   Greet the daily visitors (Students, Staff, Faculty, and Visitors)
o   Maintain data of daily visitors.
o   Deal with daily courier/mails.
o   Deal with various internal departments for routine work.
o   Maintain data of Repair & Maintenance, Guest Visits.
o   Deal with different Societies for Booking & Reservation of different venues at the campus.
o   Manage all Front Desk operations.
o   Coordinate with fellow colleagues (Gym Instructors, Gym Assistants) to highlight & resolve their issues.
Additional Responsibilities:        Oct 2021 to Present 
New Inventory Management
Dealing in the purchase of new inventory for LUMS general community and for SLUMS for sports events. Keeping its record on the register and in the excel sheet.
Financial Matters
Deals in the financial matters of SWR, SLUMS, and EMS.
Working on SAP
Working on SAP to raise PR for departments and Societies’ use.

کمپنی کا لوگو
Customer Service Officer
Nestle Waters
فروری ۲۰۱٦ - جنوری ۲۰۱۸ | Lahore, Pakistan

کمپنی کا لوگو
Customer Service Representative
Warid Telecom (Pvt.) Ltd Pakistan.
جولائی ۲۰۱۱ - فروری ۲۰۱٦ | Lahore, Pakistan

تعلیم

University of Central Punjab (UCP)
بیچلرز, بیچلرز ان کامرس, Bachelors of Commerce‎
Accounting & Finance
فی صد 58%
2007

پیشہ ورانہ مہارتیں

ماہر Meeting Scheduling
ماہر Travel Management
ماہر Visitor Management
ابتدائی Admission Experience
ماہر b com
متوسط Computer Proficient
ماہر Conservation Awareness
ماہر Counter Billing
ماہر Customer Care Representation
متوسط Customer Service
ماہر Data Distribution Analysis
ماہر Database Management 
ماہر Delivery Objects
ماہر Drafting Skils
ماہر Email List Management
متوسط End to End Sales
ماہر Excellent speaking skills in the target language
ابتدائی Fee Billing
ابتدائی Female Front desk officer
متوسط Front Desk Officer
ماہر good communictaion
ابتدائی GPS
ماہر Grievance Handling
ماہر Handling Assignments
متوسط Ingredient Sourcing
متوسط Interpersonal Skills
متوسط Legal Affairs Management
ابتدائی Mapping
ماہر MIT Knowledge
متوسط MS Excel
متوسط Multi Tasking
ماہر Office Management
ماہر Operational Tasks Handling
متوسط Problem Solving Skills
ماہر Process Operations Handling
ماہر Pulic Dealing
متوسط Reception Opertions
ماہر Record Keeping
ماہر Record/File Keeping
ابتدائی Recruitment Management
متوسط Relationship Management
ماہر Store Knowledge
ماہر Strong Mathematical Knowledge
ماہر Typing
ابتدائی مهارات التوظيف
ماہر رعاية العميل

زبانیں

ماہر اردو
متوسط انگریزی