Proficient in identifying gaps in banking system through BPRs, preparing BRDs and analyzing gaps through FSDs. Additionally, skilled in collaborating with development and technical team, overseeing test plan management, and conducting functional testing, System Integration Testing (SIT), User Acceptance Testing (UAT), till the completion of Software Development Life Cycle (SDLC) its final implementation and conducting trainings of field staff and stakeholders
-Development and Implementation of Core Banking System Temenos R-22 (Transact | Infinity | Los | FCM)
-Collaborating with the vendor team to document and prioritize business needs and objectives.
-Conducting interviews, workshops, and brainstorming sessions to capture user stories, functional/non-functional requirements.
-Configuring products to meet bank-specific needs while adhering to industry standards and best practices.
-Collaborating closely with development teams to translate bank requirements into actionable changes, ensuring seamless implementation.
-Overseeing the testing phase to verify the accuracy of product configuration, ensuring it aligns with business requirements.
-GL/PL Line mapping, financial reporting and reconciliation.
-Conducted both on-site and remote training sessions, adeptly leveraging various platforms and technologies to engage bank field staff and accommodate their preferred learning environments.
-Collaborating with users to identify, analyze and resolve issues encountered during onsite UAT, ensuring alignment with business requirements and user expectations.
-Facilitating fields mapping for report generation within the newly implemented system, ensuring accurate data retrieval and streamlined reporting functionalities.
-Executing seamless data migration from legacy systems to the Transact, ensuring accuracy, integrity, and continuity of information for uninterrupted operations.

-Disbursement of Home and Auto finance, Home Musharakah and Car Ijarah Contracts (North, Central, South) regions.
-Coordination with IRCAD/IEAMU department and branches for issues regarding claims termination and processing post approval documentation.
-Premature termination and reconciliation of outstanding dues.
-Supervision of fresh Insurance payments and review renewals of portfolio.
-Preparing all financial statements comprising daily, weekly, fortnightly, monthly, quarterly & yearly closing.

-Fulfilling AML/CFT/CPF (KYC, CDD/EDD) requirements of bank in accordance with national and international requirements
-Screening of onboarding clients through FCM before initiating a new relationship.
-Monitoring of transactions during the course of ongoing relationship through in- practice TMS.
-Responding of branch's SAS/FCM alerts and suggesting required actions
-Reporting of Suspicious transactions to Compliance Division and concerned quarters so bank's channels may not be used for ML/TF/PF.
-Obtaining and reporting information regarding FATCA, CRS and other OFAC requirements from clients.
-Compliance of Regulators and bank's internal SOPs to safeguard bank's and all stakeholder's interests.
-Supervision and administration of day-to-day operations of branch in a manner that Bank's policies procedure and SBP Prudential Regulations are fully adhered.
-Maintaining pro-active relationships with business team, facilitating timely involvement to ensure compliant solutions to business issues to achieve optimum results.
-Attending customer's complaints for their early resolution.
-Preparation and segregation of duty list of all staff and ensure / recommend timely rotation of staff as and when required.
-Ensuring expenditures of branch invariably remain within the allocated budgetary limits.
-Managing the whole team of branch by creating best working environment
-Attending Internal, External, SBP and other regulator's inspections and arranging compliance of their reports.
-Maintenance and supervision of ATM and other E-Banking (ADC) Channels for smooth operations.
-To ensure that GL reconciliation is carried out regularly and outstanding items in suspense, Advance and prepaid expenses are reviewed for quick settlement/reversal.
-Handling of all departments i.e. deposits, cash, bills, inland remittances, Home Remittances, F.C accounts and all banking activities in a manner that internal control remains in place and operational risks are minimized.

-Supervision of branch customer accounts and their status maintenance.
-AML / KYC monitoring, periodic reviews and updating accordingly.
-Closure of accounts as per requirements/client's request.
-Payments of Profits to fixed deposit accounts.
-Reconciliation of HO / Banks' books.
-Iintaining of Lockers' operations and preparation of relevant records.
-Attending compliance and audits related to operations and rectification of objection thereof.
-Backup of all operations department including Manager Operations.
-Maintenance of security stationary register and balancing thereof.
-Handling all types of bills/clearing (inward/outward/Local/Intercity).
 Outward Bills for collection (OBCs) and (FOBC’s).
-Issuance /Cancellation of TDR, CDR, DD, TT, MT, Payments Orders.
-Cheque books issuance and Maintenance of related records
-Supervision of cash department and handling daily System problems.
-ATM captured card record maintenance and related tasks.
-Handling of all inward home remittances payment system e.g.  Xpress money, Western Union, Placid NK, Remittex, RIA etc.

Opening of customer accounts local and foreign currency and handling
their maintenance with respective Know Your Customer (KYC) / Anti-Money Laundering (AML) policies and liaison with Central processing unit for removal of any discrepancy.
Moreover, engaged in disbursement of staff salaries, benefits and supervision of branch expenses, Claims and verify day to day operational transactions of the branch and authorize routine payments, credits and related transactions, develop and maintain the financial reporting and internal control procedures of the accounts department and ensure compliance to financial policies set in place by the management and ensure the smooth operations of the accounts department, its computer systems and its safety and security and make certain adequate level of branch supplies are maintained and prepare stationary indent whenever required.
-Reconciliation and aging of all suspense accounts and their follow up - Handling Staff Matters (Joining, Medical, Salary)
-Branch M.O account reconciliation with Head Office - Preparation of various reports like, Comparative monthly statements, Monthly Tax Returns,
-Post facto approvals, Budgeting (Capex / Opex)
-Fixed Assets balancing and annual depreciation - Negotiated contracts with vendors and book monthly provisioning of expenses.
-Monthly adjustment of prepaid expenses
-Successfully coordinated with Internal/ External audits, including four regular SBP inspections in consecutive years without any gross observation.
-Super user to Core banking software transformation project from legacy system to Oracle Flex Cube in Information technology group (ITG), Head office Islamabad.
-Managing Retail test plans, and conducting functional testing, SIT, UAT, conducted through technology partner Techlogix. 

Worked in Blue area main branch, Islamabad
Cash operations includes transfers, Online, ATM balancing, dealing in both LCY and FCY and daily cash balancing