خلاصہ

Resilient, change acceptance, agile, self organized, learner and growth minded.

تجربہ

کمپنی کا لوگو
Executive Secretary
Master Group of Industries
مارچ ۲۰۲۴ - موجودہ | Lahore, Pakistan

Scheduled meetings for executive board members across the Group.
• Managed calendars, ensuring availability for meetings and appointments.
• Communicated effectively with board members to confirm schedules and meeting agendas.
• Addressed and resolved administrative issues (related to corporate governance) by communicating
with stakeholders and recommending solutions, improving operational efficiency at significant level.
• Arrange meeting venues or virtual conference platforms coordinate travel arrangements if
necessary.
• Handled high volume of confidential documents and reports of different business entities,
maintaining security and privacy of sensitive information.
• Attended board meetings and record accurate minutes.
Summarized discussions, decisions, and action items during meetings.
• Distributed meeting minutes promptly and ensure their approval.
• Tracked action items assigned during meetings.
• Regular follow up with board members and relevant stakeholders to ensure completion of tasks.
• Provide status updates on outstanding action items.
• Maintain an organized records of meeting minutes, agendas, and related documents.
• Ensure confidentiality and security of sensitive information.
• Act as a point of contact between executive board members and internal/external stakeholders.

کمپنی کا لوگو
Executive Assistant/Secretary
EY Ford Rhodes
جولائی ۲۰۱۸ - جنوری ۲۰۲۴ | Lahore, Pakistan

Completed 80% of administrative tasks for 02 Executive Directors and 03 Senior Managers, including managing an active calendar of meetings and appointments, drafting email and staff utilization report, leading to a 40-50% reduction in non-productive time under a year.
Handled executive communication, including taking calls and responding to 150+ weekly emails.
Execute various administrative tasks, including travel arrangements, scheduling, submission of expense reports, and other correspondence for client management and senior leadership.
Organize and arrange travel, Hotel bookings, and itineraries for executive staff, also availed 10-15% discounts through negotiations.
Managed and prioritized partner’s schedules to ascertain that their time is focused on critical and strategic issues.
Developed, planned, and implemented legally adherent and cost-effective procedure for office operations.
Administered agenda items, facilitate approved guest speakers, record meeting minutes, and consolidate and track outstanding and after-meeting actions.
Manage office organization and general workflow through supervising and supporting staff members.
Answered, screened, and direct phone calls to the appropriate departments or concerned individuals by using multi line system.
Manage and assist employee for business trips, itinerary, ticket booking, hotel & accommodations, and transport arrangements.
Coached trainees/staff on identified issues to determine proper means of resolution, monitored progress, and adjusted to students’ changing needs through auditing student files to maintain accuracy.
Facilitated Learning Management System (LMS) & New Trainee Orientations.
Advising students on different matters, resolving their issues that arise in professional and efficient manner.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations
and employee relations.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Counseled managers and trainees regarding company policies, procedures, and workplace issues.
Coordinated company training and compiled training reports and communication to support compliance with corporate requirements. Document all reasons for any non-compliance and share compliance issues to relevant Partner/Principal.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process, and drafting offer letters.
Led management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues.
Worked alongside global business leader to deploy new training strategies.
Delivered smooth training execution and by coordinating functions (e.g., seminars, workshops, Events),
including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed compliance through different web portals as a moderator.
Office organization and making thing work smoother for clean, UpToDate and professional environment for working.
Performed various administrative functions, including filing (both personnel and client files), paperwork, delivering mail, sorting mail, and bookkeeping.
Helped managers and mobility team to manager future allocation of human resources on client and secondments.

تعلیم

University of Education
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, ‎
Business Administration,
2014

پیشہ ورانہ مہارتیں

ماہر Admin Assistance
ماہر Admin Management
ماہر Administration Skills
ماہر Administrative Management 
ماہر Administrative Meetings Management
ماہر Administrative Support
ماہر Appointment Dealing
ماہر Client Dealing
ماہر Communication Skill
ماہر Computer Profcient
ماہر Configuration Switches
ماہر Data Handling
ماہر Data Maintenance
ماہر Email Etiquette
ماہر Email List Management
ماہر End to End Sales
ماہر Executive Management
ماہر Executive Presentation Skills
متوسط Feedback Assessment
ماہر Front Office Support
ماہر Google Workplace
ماہر Interpersonal Leadership
ماہر Meetings Management
ماہر Microsoft Applications
ماہر Microsoft Excel
ماہر Microsoft Outlook
ماہر MIT Knowledge
ماہر MS Excel
ماہر MS Office
ماہر MS Word
ماہر Multitasking
ماہر Office Support
ماہر Operations Management
ماہر Oral Communication Skills
ماہر Oral Written and Communication Skills
ماہر Persuasion Customer
ماہر Receptionist Work
ماہر Record Keeping
ماہر Secretarial Skills
ماہر Talent Acquisition
ماہر Talent Management
ماہر Time and Attendance Systems Knowledge
ماہر Time Management
ماہر Training and Development
ماہر Travel Management Skills
ماہر Use of Medical Equipment
ماہر Vendor Management

زبانیں

ماہر انگریزی

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