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خلاصہ
I am a resourceful manager with over eight years’ experience leading all aspects of retail management, sales and marketing, customer interaction, business analysis, and client relations. Highly motivated, results-driven innovator with progressive experience in overseeing the development and delivery of the products and services. Success in analyzing market trends, opening new markets, and guiding launch of new products. I am instrumental in managing day-to-day multiple stores simultaneously through team building and motivation, while consistently exceeding sales targets. Knowledgeable mentor and team builder with talents for identifying, motivating and promoting sales and marketing leaders, and producing team results that surpass organizational objectives. Demonstrate ability to develop a creative product vision that grew customer retention, while ensuring client satisfaction, as well as produce solutions by utilizing interdisciplinary approaches.
My key skills include Retail Management, Sales Operations, Alternative Financial Services, B2B Sales Management, Business Analysis, Strategic Marketing Initiatives, Strategic Planning & Analysis, New Product Launch & Management, Problem Identification & Resolution, Risk & Compliance Management, Revenue Growth & Optimization, Performance Improvement, Operational Excellence, Interpersonal Skills and Organizational Skills
Currently I am engaged with Riversong Technologies, as a Sales & Retail Head, where I manage sales operations and deliver exceptional results throughout employment history by regularly surpassing annual sales quotas, including multiple record-breaking performances selling to businesses and consumers. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
پراجیکٹس
تجربہ
Sales & Retail Head
• Manage sales operations and deliver exceptional results throughout employment history by regularly surpassing annual sales quotas, including multiple record-breaking performances selling to businesses and consumers.
• Expertly utilize well-developed written/verbal communication and presentation skills, stimulating steady business growth through aggressive direct sales and indirect channel management to achieve desired goals.
Senior Business Analyst
• Coordinated with IT and ADC team to design the infrastructure and steer comparative analysis of the competitors’ products to make the product flawless
• Functioned in close collaboration with SBP to initiate and supervise pilot project for obtaining commercial license. Established and delivered product after market research and assessment to higher management from scratch till end.
• Served as a Pioneer member of Bank AL Habib Branchless and digital banking team and held the credit for developing a system of branchless banking with ordinary CAPEX and OPEX while following rules and regulations of SBP.
• Steered meetings with telecom’s and tech companies to create retail channel for branchless banking and trained a branchless banking team to work on several projects under branchless banking.
• Actively contributed in various corporate entities and delivered solutions of disbursements and collection as well as added more than 600M in 3 months in business portfolio.
• Cooperated with management to facilitate customer at doorstep and launch technology based product in 6 months.
Regional Compliance Officer
• Acted as a Pioneer Member of Waseela team and completed compliance process at Mobicash launch with MFS team. Positioned 1500 agents on board in first year and reached to 5000 agent in 3 years while making product profitable.
• Successfully registered 33 franchises by opening entity accounts and listing over 5500 agents to facilitate the max customers in the Waseela Microfinance Bank Limited.
• Established 12 franchises in three months against a target of 3 per month and devised strategies to exceed the initial targets by 45% in 1st quarter and achieve the targets throughout.
• Created new franchises, trained and motivated team of three members in the region as well as supervised a whole region including, Pattoki, Kasur, Shiekhupura, Muridke, and Lahore to achieve targets assigned by distribution team.
Marketing Manager
• Developed and devised concept of marketing executives for business to Business (B2B), convinced B2B Agents with excellent presentations and demonstration skills as well as educated staff to raise profit.
• Strengthened and maintained excellent working relations with customers and clients from the stagnant position to achieve target of 110% and 30 B2B Agents in one year.
• Designed business promotions and commissions for executives and met marketing targets assigned by management. Generated revenue of 500,000 PKR in a year and achieved target to 110% while strictly following company rules.
• Developed reporting and MIS structure for team and trained team about products and market to work under intense pressure to enhance visibility of tasks and process.
• Designed and conducted training for all marketing executives as well as interacted with technical staff to identify and resolve channel issues to facilitate the customer.
• Spearheaded a team of 10 to 20 members of sales and marketing staff, designed SOP’s for marketing executives, and managed the team in very limited recourses for the organization.
