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خلاصہ
I have been working in Bank Al habib as a operation Office since 2016, i have also worked in MCB as a cashier from 2016 to 2018 , I have approximate 4 year service sector experience right now. Now, I am going to talk about my education profile i have done MBA in supply chain managment on december 2019 from Iqra university with 2.72 CGPA and i did  MSc in economics as well as Bsc in economics from Karachi University from 2010 to 2013. I have done one internship in NBP and performed there multiple task with efficiently, They gave me certificate as a reward. Now, I move to skills side.In excel, I have been using vlookup, pivot table. dashboard, sum and if conditional formula. I am active team player and i have ability to do multiple task at a same time without taking a stress.
پراجیکٹس
تجربہ
Operation officer
Key Responsibility: o Export form updating in system o Handled various customer inquiries from a diverse customer base including business and individual customers. o Interbranch fund transfer and outward clearing like normal, intercity, same day clearing. o Issuance of banker cheque with same day balancing. o RTGS fund transfer process as per SBP Procedure. o Issuance of cheque book and ATM cards.
o Knowledge of L/C,D/A and D/P. o Knowing Export/Import Documents i.e. Goods Declaration, Commercial Invoice, Bill of Lading, Certificate of Origin and Packaging list etc. o Knowledge of Distribution Channel i.e. Direct and Indirect Channels.
Cashier
Cash handling like withdrwal and deposite.
Issuance of cheque books, maintenance of safe custody items.
Issuance of banker cheque, demand draft.
Resolve escalated queries and problems with regards to area of operation and ensures quality customer service at all times.
Handle Internal Funds transfer as per customer instructions.
Foreign Remittance (Express Money, MCB Lite ).
ATM Balancing & its Reconciliation & prepare ATM fact sheet.
