Highly motivated ERP Analyst with over two years of industry experience passionate about improving users' capabilities with resource planning. Strong work ethic with a methodical and rigorous approach to achieving tasks and objectives. Passionate working with software implementation, human resource, logistics and manufacturing, supply chain management, and customer relationship management, inventory and warehouse management, data migration, gap identification and resolution and business process flow analysis.
Running diagnostic tests and resolving issues to enhance performance.Providing ERP end-user training and technical support.Collaborate with customers in gathering business requirements, documenting, improving processes, designing solutions, demonstrating and training.Second-level customer support for ERP systems.Initiating and supporting ongoing ERP-related projects.Assisting users with little supervision, in addressing issues and responding to inquiries.Implement ERP process to increase efficiencies.Perform as liason between functional teams, IT Application Support on system issues, enhancements and projects.Evaluate new functionality and suggest system enhancements to achieve optimum system performance and to streamline processes.
Skills: Purchase Management · Functional Analysis · Technical Analysis · Production Planning · ERP Implementations · Production Management · MySQL · Technical Support