More Than 600 sites (Installation, Maintenance) Monitoring/Management.
Ensured SLA's are achieved and client expectations are met (or exceeded).
Maintain and monitor more than 25 teams field related activities assigned under standard procedure and Reported technical challenges, proposed resolution strategies.
Gathered system and network data from detailed equipment logs for use in statistical reporting and analysis by working in ISDP.
Followed any new task from PO creation to PO closing in ISDP and E Supplier.
Coordinated a wide array of daily, weekly and monthly reporting for customer problems, internal operations.
Support teams in technical issues such as ATN310, ATN380, RTN950, RTN980, 2G/3G/LTE, 5G, AC / DC power system, Rectifiers, Battery banks.
Technical reporting to company management on daily activities.
Handling PAT activities with MNS teams on Weekly bases.
Coordinating with customer regarding daily issues.
Making reports regarding SLA, daily MNS report, TT severity reports etc.
More Than 1300 sites (Installation, Maintenance) Monitoring/Management.
Maintain and monitor more than 20 teams field related activities assigned under standard procedure and Reported technical challenges, proposed resolution strategies.
Support teams in technical issues such as MSS4, MSS8, 2G/3G/LTE, 5G, AC / DC power system, Rectifiers, Battery banks.
Followed any new task from PO creation to PO closing.
Handling PAT activities with MNS teams on Weekly bases.
CM and PM of Alcatel 2G BTS, MPR LINKS, NODEB 3G & Enodeb LTE.
NMS visibility/supervision of links.
Making cross connection, Creating VLAN ID, back to back connection of links.
Checking of transmission Routes of down sites from Bsc to last point as well as cutover activities.
Performing pre-PAT and PAT. .
Fixing Microwave alignments and troubleshooting problems in new links/ old links.
O& M tasks of the BTS sites,O&M of E1s,O&M of Power Rectifiers
Troubleshooting VSWR on Sector testing using site master.
Troubleshooting Alcatel 2G BTS, IDU (Lux40, Lux50, AWY), MXC LINKS, MPR LINKS, MPT LINKS, and ALCATEL NODEB 3G & Huawei ADM’S, LTE.
Troubleshooting &Commissioning of IDU, ODU, 3G&BTS/installation and Expansions of BTS for various configurations.
PCM Routes of New sites from Bsc to new site as well as cutover activities.
Microwave Line of Sight Surveys.
NMS visibility/supervision, cross connection, back to back connection of links.
Microwave alignments and troubleshooting problems in new links/ old links.
Installation of Sites Power and Earthling System.
E1s testing using E1s analizer,Birt meter analizer,Ethernet analizer.
Sector testing using site master for 2G BTS.
MDT (maintenance down time) tasks.
Performing pre-PAT and PAT.
Troubleshooting and support to BSS & RAN.
CM of bts.
Maintenance & configuration of PDH & SDH Microwave system.
Commissioning of Nokia Indoor Units (FXC RRI & FIU) using Nokia Ultra Site BTS Hub Manager and Nokia Hopper Manager
Installation, commissioning and Maintenance of Nokia 2G, 2.5G (Flexi, Ultra BTS) and 3G (Node B)
Regular alarms clearance in 3G, 2.5G and 2G (Flexi, Ultra site BTS )
Troubleshooting in OptiX RTN 600.
Defining Preventive Maintenance (PM) procedures and schedules on the basis of faults experience and network architecture
O& M tasks of the BTS sites,O&M of E1s,O&M of Power Rectifiers
Maintenance of Battery Back-up, Radio Recourse Management.
Troubleshooting of PDH and SDH links such as alignments of microwave links as well as that of E1s.
NMS planning for visibility of Microwave Network Elements on NMS. Supervision and maintenance of Transformer,Gensets on sites
To assist the Field Engineer for troubleshooting of Sites, fault management, TCH Availability, Alarm management.
In OMCR my job responsibilities was to open, escalate and close trouble tickets. And make open TT report on real time.
Coordinate with DT engineers to verify Call Quality Test (CQT), add/remove different neighbor cells of different sites as demanded by DT engineers.
Daily analyze Traffic channels and find out the reasons of TCH less than 96%.
Provide first line maintenance regarding environmental and Node alarms. Resolve the alarms after analysis & close trouble tickets which are issued
Provide support to the field operation engineers for the solution of following hardware alarms
Checked Abis loop break alarms with the coordination of field engineers. Verify related parameters and synchronize them to disappear alarms.
Involved during Software Up gradation of the required base station.
Take calls from field engineer and answer their queries about BTS sites.
Make fluctuation every day and down sites report after every two hours and take feedback from the regions.
Analyze TT identify bugs in TT system and report them calculate estimated KPI