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خلاصہ
Performs monitors of customer care email responses. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed , wanna continue my career with an organisation that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success
تجربہ
Quality Assurance Executive/ Co-Ordinator
Quality Assurance Executive
Overseeing the customer service process.
esolving customer complaints brought to our attention.
Provide employees with training and coaching to help them improve their skills.
Managing workflow
Training new employees
Evaluating performance and providing feedback to Team leaders and Managers .
