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خلاصہ
With over 8 years of diverse experience across telecommunications, banking, and insurance, I am a results-driven professional known for my strong customer service, sales, and administrative skills. At PTCL, I excelled in resolving customer issues, enhancing service experiences, and meeting key performance metrics. Additionally, my experience as a financial advisor allowed me to develop client-centered strategies, achieving both short- and long-term financial goals.
Key Skills:
- Customer Service (Telecommunications, Call Center, Financial Services)
- Sales & Business Development
- Problem Solving & Issue Resolution
- Microsoft Outlook & Data Entry
- Fluent in Urdu, English, and Punjabi
I’m passionate about improving customer experiences and driving growth through innovative solutions. Let's connect to discuss how I can add value to your organization.
پراجیکٹس
تجربہ
business development
business development officer
staff augmentation
job searching via different sites for clients
Customer Care Executive
customer services
handling customers problems via system according to TAT by the system given
issues like internet, telephone, smart tv, wireless connections
Senior Financial Adviser
Worked with clients to assess and meet short- and long-term financial goal.
Crafted a suitable financial strategy for each client based upon his or her needs and future goals.
Helped clients plan for and fund retirements using mutual funds and other options.
Provided information on insurance plans and diverse funds.
Store Operations
Computer Operator
sales and marketing
data entry
front office assistance receptionist
working with PWO as assistant
Account Opening (Internee)
Customer Sales Representative
Scheduled and administered appointments; received and
sorted incoming correspondence, letters, emails, faxes,
posts, text messages, and internal memos; dealt
appropriately and set priorities
