Highly motivated and committed professional with over eight years experience in the travel industry.
Experience in all aspects of travel and tourism industry covering all the admin and accounting process including managing tour events.
A pleasant friendly and outgoing personality fluent in English, Urxu and Punjabi.
Dealing with appointment scheduling for patients - Ensuring all calls are answered
Maintaining scheduling on a daily, weekly & monthly basis -Ensuring all quality protocols are covered -
Email handling and answering customer queries
Provide the management with monthly report about the performance of the company.
Preparing the profit and loss and outstanding customer balance statement for monthly management review.
Ensuring the tour cost is accurately recorded in the system.
Ensure the sales invoices are correctly booked.
Recording the petty cash, receipts from customers on timely basis.
Regular follow up with customers for the payments.
Assist individuals and groups in planning, organising and booking travel.
assisted in training and onboarding of new employees
printed payroll documentation for employees
conducted application screenings for candidates
reviewed company policies to ensure they meet proper regulations
created employees\' schedules depending on their preferences.
assisted in tracking employee performance for review cycles
recommended improvements for company policy
ensured that company policies met labour law compliances
recruited candidates that met a position\'s qualifications
maintained employee records to ensure they have up-to-date information
Preparing the profit and loss and outstanding customer balance statement for monthly management review.
Ensuring the tour cost is accurately recorded in the system.
Ensure the sales invoices are correctly booked.
Recording the petty cash, receipts from customers on timely basis.