خلاصہ

To be a part of the progressive and dynamic organization in a position offering growth prospects and an opportunity to utilize my creative skills.

تجربہ

کمپنی کا لوگو
Teller Service Supervisor (CD Incharge)
Mcb Bank
اگست ۲۰۱۸ - موجودہ | Karachi, Pakistan

Supervise all the transactions, financial works perform my cashier & GBO
Assist, educate & support them
Support the Branch Manger in Business, Support the Brwnch Operation Manager in every operational works

کمپنی کا لوگو
General Banking Officer
MCB Bank Limited
جون ۲۰۱۷ - اگست ۲۰۱۸ | Karachi, Pakistan

o Perform Retail Banking Transactions including Money Exchange, Remittance and Personal Account Management
o Receive checks for deposit, verify amounts, and check accuracy of deposit slips.
o Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
o Handling operational matters, such as Inward/Outward Remittance (Meps Telegraphic transfer, Drafts)
o Selling and buying of pay order ,call deposits.
o Mark restraint on account.
o Handling local and foreign cheques clearing and collection.
o Enter customers' transactions into computers in order to record transactions
o Compute financial fees, interest, and service charges.
o Communicate with customer, banks, relationship managers on update/follow up issues
o Experienced enough to work on Symbols software.
o Effectively manage the service environment of a branch
o Ensure the high standard implementation of divisional business strategies
o Actively identify potential customers in order to introduce integrated services packages and other general banking products
o Make referrals on financial planning reviews and investment and insurance products to responsible staff
o Support the Operation Manager and Branch Manager in developing, implementing and meeting the branch objectives


(As officiating Branch Operation Manager)
o Ensures the branch and vaults are opened and closed on a timely basis.
o Identify transaction mistakes when cashier fail to balance and balance it.
o Identify transaction mistakes when debits and credits do not balance.
o Daily balancing of ATM
o Keeps staff informed of relatable changes in operational policy and procedures.
o Ensures excellent customer service skills are practiced by all the teller staff members.
o Facilitates teller buys and sells to the vault.
o Facilitates meetings to circulate operational information.
o Enforces dual control procedures a

کمپنی کا لوگو
Teller Service Officer
MCB Bank Limited
نومبر ۲۰۱۵ - جون ۲۰۱۷ | Karachi, Pakistan

JOB DESCRIPTION:

o Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
o Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
o Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
o Enter customers' transactions into computers in order to record transactions
o Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
o Order a supply of cash to meet daily needs
o Count, verify, and post durable items or visa card, home or car deposits.
o Monitor bank vaults to ensure cash balances are correct.
o Count, verify, and post utility bills.
o Process transactions such as automated teller transactions,
o Daily checking and replenish ATM
o Explain advice on and promote bank products and services to customers.
o Compute financial fees, interest, and service charges.

کمپنی کا لوگو
Sr Financial Consultant
Dubai Islamic Bank Pakistan Ltd
ستمبر ۲۰۱۵ - نومبر ۲۰۱۵ | Karachi, Pakistan

o Maintain relationships and create profitable solutions in order to increase customer satisfaction as well as enlarge the firm’s customer base.
o Analyzed customers’ needs to counsel regarding new financial solutions and update them concerning possible investment opportunities.
o Studied customers’ financial situations in order to provide the best advice accordingly
o Conduct focused sales activities and provides advice and insight about the identified potential clients and opportunities.
o Maintain monthly pipeline of productive customers, conduct meeting with them along with my manager if necessary.
o Provide service to priority clients at their doors-end
o Represent the company within the wider community
o Allocating tasks to staff
o Ensuring the performance of the staff is of a high standard.
o Reporting to management
o Discussing and resolving problems
o Carrying out performance reviews of Sales Staff

کمپنی کا لوگو
Financial Consultant
Dubai Islamic Bank Pakistan Ltd
اکتوبر ۲۰۱۴ - اگست ۲۰۱۵ | Karachi, Pakistan

o Advice companies and individuals concerning financial decisions based on knowledge of current market.
o Maintain relationships and create profitable solutions in order to increase customer satisfaction as well as enlarge the firm’s customer base.
o Resolution of queries and problems of the customers on phone and make personal visit.
o Studied customers’ financial situations in order to provide the best advice accordingly
o Conduct focused sales activities and provides advice and insight about the identified potential clients and opportunities.
o Communicated effectively with customers in order to offer creative financial solutions to balance the investment and revenues according to customer profile.
o Maintain monthly pipeline of productive customers, conduct meeting with them along with my manager if necessary .
o Co-ordination with Customer.

کمپنی کا لوگو
Assistant Sales and Marketing
Olympia Group of companies
جولائی ۲۰۱۲ - جولائی ۲۰۱۴ | Karachi, Pakistan

o Sales and Marketing of Olympia Paper.
o Ensure all Orders submitted for approval are complete in all respects.
o Resolution of queries and problems of the customers on phone and make personal Visit.
o Conduct focused sales activities and provides advice and insight about the identified potential clients and opportunities.
o Issue Daily Production Line-up. Prepare plans, removing possible up and downs in plan and then forward it to Production department.
o Enter Daily Dispatch and Production In Software.
o Co-ordination with Customer to Arrival of goods.
o Evaluate market condition to identify the new opportunities and possible threats.
o Represent the company within the wider community.
o In short allwork from order taking till delivery and delivery till receiving of payments are my Duty

کمپنی کا لوگو
Customer Service Executive (CSE)
Pakistan Telecommunication Company Limited (PTCL)
فروری ۲۰۱۲ - جولائی ۲۰۱۲ | Karachi, Pakistan

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Banking & Finance, Commerce
CGPA 2.8/4
2016
University of Karachi
بیچلرز, , B.Com‎
Commerce
فی صد 52%
2014
Pakistan Shipowner's College
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 62%
2009
HappyZone
میٹرک / او لیول, , Matric in Science‎
فی صد 62%
2007

پیشہ ورانہ مہارتیں

ماہر Admirative Assistance
متوسط AppleMail
ابتدائی Audit Assignment Handling
ماہر Clain Management
ماہر Financial Statement Analysis+
ماہر Handling Assignments
ماہر Invoice Discounting
ماہر Japanese & Korean Language Proficiency
متوسط Live2Support
متوسط Livehelpnow System
ماہر Loans - Auto
ماہر Order Management Solution
ماہر Paraplanning
ماہر Personal Tax Filings
ماہر Revenue Recognition
ماہر Sales Audit
ماہر Skype
متوسط TeamSupport
ماہر Teller Services
ماہر Under Writing Skills
ابتدائی مهارات إدارة الأموال
ماہر Windows
ماہر التمويل الحسابي

زبانیں

ماہر اردو
متوسط انگریزی