·Responsible for Manage Business functional support for 110 branches, Responsible for production & Disaster Recovery environments of the Core Banking System (CBS)/T24(AA).
Responsible for Data Extraction of internal/External audit and bank teams.Responsible to perform all operational activities related CBS backups (Pre & Post)/patch deployment and closing of business on production system.
Provide support to the end-users with respect to CBS-T24 AA day to day country wide operations.
·Troubleshoot and resolve the issued facing during the COB activity.
·Setting-up T24 system calendar for the year and marking the HOLIDAYS.

One of the primary responsibilities of the IT operations manager is monitoring an organizations servers, networks, and computer systems for irregularities and performance issues. The IT operations manager assesses system data and error logs, along with user reports, to determine areas for improvement or repair. In this aspect of the role, an IT operations manager may also determine when systems or servers are due for upgrades.

Analyze and determine appropriate layout of all equipments in data center with help of balancing and cooling. Monitor and supervise all data center solutions.
Assist various departments in installations and removal of data center hardware as per requirement.
Document all power and space schematics and ensure accuracy in same. Perform installation and ensure effective layout of all tools in cabling industry as per industry practices.
Monitor all data center assets for tracking information. Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at various data centers.
Oversaw capacity planning, perform power audits and ensure appropriate supply of power to all equipments.
Maintain access of data to data center and ensure appropriate filling of all column in access system.
Manage all malfunctioning tape equipments and perform preventative and corrective maintenance on equipments to reduce outages.
Monitor all issues and escalate issue to appropriate department to ensure effective resolution.
Supervise all equipments such as alarm system and fire fighting tools. Ensure compliance schedule for everyday operations.
Maintain standards of service levels at all times, ensure response with time frame and manage all available services.

Maintain accurate and complete documentations for company policies and procedures.

Greet customers and address their requests.

Resolve customer problems promptly and accurately.

Report any repairs and maintenance to maintenance team.

Maintain standard filing system for easy and quick document assess and retrieval.

Provide technical assistance to office staffs as needed.

Assist in software and hardware upgrades.

Add or update workstations for office staffs.

Perform routine PC maintenance and updates for performance efficiency.

Supervise and process help desk support requests.

Assist in maintaining Internet service, firewalls, and telephone systems.

Initiate process improvements to better answer user demands.

To maintain the Land revenue record through the particular software.

Developing the software and learning the software developing...

•Maintain the credit MIS (Management Information System) with integrity.
•Maintain districts wise record of all the credit cases and recoveries made.
•Compilation of data at District level.
•Official record maintained and tracking.
•Reporting District level data of Head Office.
•Extract in reconciling RCED MIS with FIS and FIS with Bank