خلاصہ

To secure a customer service position where-in experience, skills and education can be efficiently utilized to increase the sales volume and profitability of the firm. Build a strong distribution network for achieving greater market development by providing best customer service and working as a team player within a team.

تجربہ

کمپنی کا لوگو
Customer Support Representative
Umar Motors & Parts cc
فروری ۲۰۱۲ - ستمبر ۲۰۱٦ | Durban, South Africa

• It was a great opportunity to work with one of the leading Automobile import and export company in South Africa as a customer support representative
• My responsibilities were to welcome all customers and assisting with purchase decision.
• Dealing face to face and over the phone with existing and new clients on daily basis.
• Increasing sales through promotions and annual sale.
• To determine customer service requirements by maintaining contact with customers.
• Maximizing revenue by ensuring all customers receive VIP service.

کمپنی کا لوگو
Customer Service Representative
Nashua Mobile
اکتوبر ۲۰۱۰ - جنوری ۲۰۱۲ | Cape Town, South Africa

•Worked as Customer Service Representative in one of South Africa’s largest independent cellular service provider.
•Interact with customers face to face and over the phone call.
•To provide information about products, service and help customer chose device including voice and data plan.
•To open or renew contract and prepaid accounts.
•Taking customer information and forwarding customer detail for contract approval.

کمپنی کا لوگو
Business Development Officer
The Royal Bank of Scotland
دسمبر ۲۰۰۹ - اگست ۲۰۱۰ | Karachi, Pakistan

To achieve revenue goals assigned by the management.
Provide the best services to the customers.
To resolve customer issues regarding products and services.
To generate and maintain new relationships with the customers.
To promote new product and valued services time to time.

تعلیم

Hamdard University
بیچلرز, , B.E Telecommunication‎
Telecommunication
CGPA 3.0/4
2009
superior science college
انٹرمیڈیٹ / اے لیول, , intermediate pre engineering‎
Computer Science
2005

پیشہ ورانہ مہارتیں

ماہر British Accents
ماہر Client Acquisition Skills
ماہر Client Followup
ابتدائی eBanking
ماہر Executive Presentation Skills
متوسط Fluent in English
متوسط h Operations Management
ماہر Handling Assignments
ابتدائی Health Insurance Knowledge
ماہر Internet Services
ماہر Lead in
ماہر Pricing Negotiation Skills
ماہر Relations Management Skills
ماہر Solution Selling
ماہر Stitching Skills
ماہر Target Setting
ماہر Traffic Signal Knowledge
ماہر مبيعات المشاركة
ماہر إغلاق
متوسط استشارات إدارة المبيعات

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی