Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team
Solving customer issues in a timely manner.Managing customer calls & maintaining business documents.Handling customer accounts.Maintain KPI..Discounts for repeat customers.Excellent customer service.High rate of customer engagement, touchpoints, and feedback (surveys,phone calls, etc.)
Survey management & programing..Report writing.Read insurance claim Email chat with insurer and clinet..Worked at outstanding Making a PLRReport finalize and scanning..
Making to all type of reports and also study to case relevant to it ( Marine, Miscellaneous & fire)
Uploaded documents on the given insurance portal
Data entry on the given software/portal..
Maintaining records and same has been reported to senior management..
Filling..
Annual closing..
Maintain petty cash..
Coordination with banks..