خلاصہ

Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team

پراجیکٹس

Anwish

تجربہ

کمپنی کا لوگو
Customer Relationship Officer
Kia Motors South
فروری ۲۰۲۲ - دسمبر ۲۰۲۳ | Karachi, Pakistan

Solving customer issues in a timely manner.Managing customer calls & maintaining business documents.Handling customer accounts.Maintain KPI..Discounts for repeat customers.Excellent customer service.High rate of customer engagement, touchpoints, and feedback (surveys,phone calls, etc.)

کمپنی کا لوگو
Coordinator
Survey scale private limited
جون ۲۰۲۱ - فروری ۲۰۲۲ | Karachi, Pakistan

Survey management & programing..Report writing.Read insurance claim Email chat with insurer and clinet..Worked at outstanding Making a PLRReport finalize and scanning..

کمپنی کا لوگو
Report Writing
Survey scale private limited
ستمبر ۲۰۱۹ - جنوری ۲۰۲۰ | Karachi, Pakistan

Making to all type of reports and also study to case relevant to it ( Marine, Miscellaneous & fire)
Uploaded documents on the given insurance portal

کمپنی کا لوگو
Assistant Accountant
MYK Associates (Pvt.) Ltd.
اگست ۲۰۱۸ - اگست ۲۰۱۹ | Karachi, Pakistan

Data entry on the given software/portal..
Maintaining records and same has been reported to senior management..
Filling..
Annual closing..
Maintain petty cash..
Coordination with banks..

تعلیم

Tabbani's Schooling Of Accountancy
ڈپلوما, ACCA‎
Accounting and Finance
نامکمل
2027
Ziauddin Medical University
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), intermediate‎
Science
فی صد 80%
2021
Government Girls Secondary School
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), Matriculation‎
Science
درجہ B
2018

پیشہ ورانہ مہارتیں

متوسط Account Servicing
متوسط Collaborative Problem Solving
متوسط Commitment to Customer Service
ابتدائی Configuration Switches
متوسط Coordinate Meetings
ابتدائی Customer Care
متوسط Customer Retention
ابتدائی Customer Service Skills
متوسط Customers satisfaction
ابتدائی End to End Sales
متوسط Excel
متوسط KPI Dashboard
متوسط Microsoft Outlook
متوسط Microsoft Word
ابتدائی Oral Written and Communication
متوسط Receptionist Task Management

زبانیں

متوسط اردو
متوسط انگریزی

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