Administration Officer
With a degree in Management, my education has greatly groomed my communication, management and HR skills, in addition to opening up new avenues of knowledge and education. Though for the Master's degree, I had a number of choices, my interest and inclination towards Management, especially in Human Resources and Marketing & Risk Management, made me concentrate on these high-energy professions, confident professional with an infectious enthusiasm for Managment
An organized and detail-oriented manager, able to prioritize and delegate task effectively to ensure timely project completion within a team environment Good Negotiation power. I believe that a successful career is one that mutually adds value for those involved and mutual growth is what I am aiming for.
I worked on many small projects building my online skills and increasing my knowledge.
Maintain Office. Provide advice on making a claim and the processes involved.
Process new insurance claims notifications.
Collect accurate information and documents Contact tradespeople from a network of approved professionals and arrange for them to make repairs on the policyholder's property monitor the progress of a claim
Investigate potentially fraudulent claims liaise with solicitors, as well as other legal and claims professionals, and negotiate the terms of a claim
Prepare an initial estimate of costs and then closely monitor and keep a record of costs get advice from external specialists, such as loss adjusters and forensic accountants, on complex cases
Ensure fair settlement of a valid claim ensure the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
Handle any complaints associated with a claim Adhere to legal requirements, industry regulations and customer quality standards set by the company.
Maintain contact and good relations with customers, producers, service providers and all functional departments to ensure the claims service operation function effectively and efficiently
Ensure claims services are up to agreed stand
1. Acquiring & Training of New Sales force. Managing the team related Issues.2. A dependable team player issues, Overseeing Team progress by Meeting the monthly yearly targets3. Team leader with Team targets. Place Achievable goals for the team. Formulate Strengthening strategies and Controls to Meet KPIs effectively.4. Oversee and resolve Client Issues.