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خلاصہ
Professional and knowledgeable office administrator versed in administrative support and customer service with a sound experience of 6 years in administration field in UAE. Highly efficient & diligent administrative officer with an extensive experience in management. Enthusiasm for delivering excellent service to customers & other visitors in the office setting. Strong organizational skills & excellent attention to detail when dealing with paper work.
تجربہ
Customer Relationship Officer
- Handling customer queries in a timely and organized manner.
- Provide exceptional customer service along with promoting the company's products and services.
- Follow up with service dept. regarding dissatisfied customer cases.
- Call customers regarding CM and PM visits for all regions.
- Handle grievances to preserve the company’s reputation.
-Practicing quality in all aspects of the job to ensure customer satisfaction.
- Maintain complete and accurate customer correspondence data.
Admin Incharge/Projects co-ordinator
Senior Office Administrator,
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Supervising administrative staff and dividing responsibilities to ensure performance.
• Manage all the administrative Work.
• Keep stock of office supplies and place orders when necessary
• Submit timely reports and prepare presentations/proposals as assigned
Inspection Coordinator
• Coordination and follow up with clients regarding their inspection inquiries.
• Generate and maintain Inspection schedule.
• Manage all the administrative Work.
• Schedule the meetings of clients with line managers.
• Generate monthly income sheets, time sheets.
• Sending quotation, work orders, service orders.
• Maintaining the schedule of inspection engineers.
• Oversee and manage the inspection support services provided for our Clients.
Admin & Accounts Officer
• Management of office equipment.
• Maintaining a clean and healthy work environment.
• Client handling.
• Managing clerical and other administrative staff.
• Handling internal or external management system.
• Sending quotations.
Administrative Assistant
• Coordinate all activities related to the Document Control procedure, including technical documents, drawings, and
commercial correspondence.
• Input document data into the standard registers ensuring that the information is accurate and up to date
• Generate the various document control reports as required.
• Filing of documents and correspondence appropriately, both in the electronic and other forms.
Assistant HR
• Meeting with departmental representatives to discuss HR issues.
• Referring issues to senior HR staff.
• Coordinating prospective candidates, interviewing them and administering offers.
• Conducting induction of new staff.
• Coordinated orientations and exit interviews for part-time and temporary employees
CSR
• Worked there as a customer service officer.
• Open customer’s accounts as well as resolve customer queries.
• Process the ATM cards.
• Also work in a clearing department.
• Handling of documents.
