• Managed entire life cycle of recruitment like identifying manpower specifications, sourcing, selection process, examinations and coordination for interviews for all disciplines
• Conducted orientation sessions of new employees and managed induction training for new hires.
• Prepared Job descriptions for all disciplines.
• Handled employees’ grievances in a fair and equitable manner in accordance with the rules and regulations of the organization.
• Managed separation process & prepared final settlement statements.
• Preparation of monthly payroll for all employees
• Manage special allowances, leaves, and other employee benefits
• Maintain Employee Files (paper and electronic)
• Issuance of job offer letters, appointment/confirmation, warnings, show cause notice, processing loan applications etc.

• Recruitment of the best potential candidate’s pool through different social and job networks
• Short listing and conducting the initial interviews
• Job Analysis, Develop and maintain staff Job Descriptions
• Identify and execution of prospective Training needs for new and existing employees
• HR Planning, Performance Management
• Preparation of monthly payroll for all employees.
• Opening of bank accounts of all employees.
• Ongoing development and improvement in Existing HR Policy, procedures and processes
• Manage special allowances, leaves, and other employee benefits
• Maintain Employee Files (paper and electronic)
• Manage the Separation process, including final settlements.
• Issuance of job offer letters, appointment/confirmation, warnings, show cause notice, processing loan applications etc.
• Other HR related Tasks assigned by GM HR

• Greeting guests in a friendly and professional manner according to hotel standards.
• Engaging each guest as a unique individual and listen attentively to their requests.
• Performing accurate check‐ins and check‐outs of guests.
• Answering the telephone in a timely and professional manner.
• Making reservations over the phone and in person.
• Running daily reports to check reservations for accuracy and identify any special requests.
• Responsible for Cash floating throughout the shift and ensuring it balances correctly at the end of shift.
• Anticipating and addressing guest’s service needs.
• Listening to guest’s complaints/concerns and resolving their issues in a timely & efficient manner.
• Promoting a safe working environment.
• Keeping work area neat and tidy.