Seeking a company where I can utilize my full potential, expertise and knowledge in assign Field, Provided with the opportunity for growth and advancement, and prove to be a Valuable asset to the organization.
Registration of Jazzcash customers accounts in Level 0 to 2, T-24 forms linkages, employee account openings, extracts verysis of each customer, document Scruitiny , activations of suspended accounts , email replies to overall branhces,franchises and contact centers.
Mobilink Microfinance Bank (Pvt.) Ltd, Islamabad Pakistan, Quality Assurance Unit
Responsibilities
Registration of jazzcash retailers accounts in Level 3, manually check receive forms ,extracts verysis of each customer, arrange forms, scrutinize them thoroughly, verification of each customer through calls. After verification, forms are stamped and forwarded to registration department, Maintaining records in excel sheets
Mobilink Microfinance Bank (Pvt.) Ltd, Islamabad Pakistan, ATM Helpline
Responsibilities
Handling Inbound calls regarding ATM cards which involves activations, blocking, restoring, complaints handling and pin issues forwarding to related departments