• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes.
• Create and confidently deliver technical presentations internally and externally.
• Deliver training on solutions and provide product support to channel partners and internal stakeholders.
• Work with Product Management to feedback on issues with current products and provide input around new products.
• Sell technical solutions to the customer with professionalism and enthusiasm.
• Verifying the existing capacity of power system for swap activities if required suggesting the customer to enhance the capacity of the products deployed on the swap sites including Solar, BB, DG and Rectifier.
• Responding the customer timely regarding RFP and submitting them SOC and required power solution with product specification to the customer as per RFP.
• Provide 80KVA to 200KVA modular UPS to PTCL customer
• Supported Power Planning team regarding Power system, Air conditioning system, Rack structure and cabling and fire protection system for data center.
• Suggesting and providing DG to the customer as per site load.
• Resolving and answering product related issues and queries of the customer.
• Designed 360KW indoor DC power solution for the customer as per their data center requirements.
• Discussed and provide PDU to the customers as per their requirement.
• Designed and sale on grid and off grid solar power solutions from 2KW to 30 KW for customers.
• Offering Li-Ion & Gel Battery solution to the customer 100AH to 4000AH as per their requirement regarding DOD , Charging and backup time
• Designed and deliver 12V100AH heat proof battery solution for 121MSAGS and High Loop & High charge battery 2V600AH for 2700MSAGS.
• Responsible for end to end delivery of the equipment.

• Coordinating with Presale to designed solution as per customer requirement.
• Resolving customer complaints about the product
• Supervise all sites surveys to be conducted in targeted timelines.
• Responsible for configuring and verifying all sites parameters through rms.
• Verifying time sheets and work activities of field team for financial payments purposes.
• Assist to Identify and develop process and work practices to improve productivity and reduce the costs of field work activities.
• Assist in providing practical directions when field teams encounter difficulties at site.
• Document, monitor and report on project issues, risks and action items, including people responsible and due dates.
• Keeping strong follow up to ensure the standards of all work in the field is of high quality and in accordance with work practices and standards required by TP.
• Schedule weekly planned field activities and then monitor and control progress of ongoing activities on daily basis.
• Conducting Pre-ATP of sites and offering sites for PAT.
• Verifying the functionalities of the RMS sensor installed.
• Close coordination with R & D to resolve the faced product issues.
• Compiling and analyzing weekly fueling Reports.
• Maintaining daily progress report region wise.
• Identifying operational issues on sites which affect RMS operation on site.
• Close Co-ordination with Planning, Implementation and performance management teams for the timely Resolution of Problems.

• Supervise all sites surveys to be conducted in targeted timeline
• Coordinating with field teams to provide them full support during installation of RMS.
• Configuring newly installed RMS on server and troubleshoots the Site.
• Implementing Environmental alarm/Fuel Level alarms as per customer requirement.
• Follow up the guidelines provided by Senior Management and ensure implementation of the guidelines across the projects.
• Conducting Pre-ATP of sites.
• Verifying Fuel sensor calibration in fuel tank So that Log’s recorded in NMS are accurate.
• Compiling Site power report daily, weekly and on monthly basis.
• Compiling and analyzing weekly fueling Reports.
• Maintaining daily progress report region wise.
• Identifying operational issues on sites which affect RMS operation on site.
• Verifying CT direction, Rectifier Connections.
• Remotely operating CP & DG operation from NMS.
• Modifying rectification date of site on server.
• Planning RMS installation activates in north and central region.
• Resolving Sensor related issues.
• Supervise RMS installed Model Sites Converting site Communication from “GPRS” to “IP” both from site end and server end.
• Analysis site device behavior, difference in speed & Site offline trend.
• Identifying critical alarm & Device Monitoring module of solar as per customer requirement.
• Configuring all critical alarm’s on NMS portal for Solar Installed model site.
• Creating universal template for the site

• Managing & Maintaining Zong North-2 Region KPIs (DCR, Availability, CSSR etc)
•Troubleshooting of all types of KPIs issues causing degradation in network, Such as Low CSSR, High DCR, Low HOSR, TCH unavailability, Low SD Success Rate etc.
• Follow up of Outages & P&I Alarms.
• Daily Analysis of Network TCH Availability.
• Compiling Weekly Performance Reports Region Wise.
• Compiling and Analyzing Weekly Fueling Reports.
• Compiling Root Cause Analysis Report (RCA) for Outage Incidents.
• Attending Weekly/Daily Meetings with Customer Regarding Network KPIs.
• Attending Meetings with RF/TXN Teams regarding Different Issues.
• Updating Customer Regarding All Non Telco/Telco/Transmission Issues.
• Resolving all types of Alarms affecting the Quality of Network.
• Managing and planning all Transmission Activities in North2 Region.
• Rectification Audits of Sites for Maintaining Network KPIs.
• Managing Back Office Related SLM & FLM Issue.
• Close Co-ordination with Planning, Implementation and performance management teams for the timely Resolution of Problems.
• Coordinating with Care Team to provide all the required details and Logs for the Smooth Resolution of the Problem.
• Planning and coordinating different Field Activities Related to Traffic Shifting, Link Up gradations, and Sites Re parenting, Site Level Expansions.
• Making Hardware Available for Field with support of Customer SPMS.
• Resolution of Customer Complaints Escalated from Zong with Field.

• Implementation, daily supervision and Tracking of Operational Efficiency Initiatives according to Project Implementation plan.
• Timely meetings with vendors and internal stake holders to ensure that project is according to the agreed schedule and guidelines
• Escalate problems and delays to management for timely resolution
• Follow up the guidelines provided by Project Manager and ensure implementation of the guidelines across the projects
• Assisting field team’s during installation of RMS.
• If Site get stucked or get’s offline resolving that issue.

• To monitor, escalate and follow up issues as per SLA occurring in the network, within a 12- hour shift.
• Closing Outage TT’s on Service Manager.
• Generating hourly outage message/ email of outage incident to the management.
• Proper follow up of outages.