خلاصہ

Innovative professional with over 17 years of business development, Home Remittance operations, Administration and marketing expertise in different segment with demonstrated initiative, creativity and success. Proactive, leader/manager with experience in multicultural and regional environments.

Excellent leadership, management, oral/written communication, interpersonal, intuitive, and analysis skills.Thrive in both independent and collaborative work environments.Proven track record of increasing revenues, streamlining workflow and creating a team environment to increase productivity.



Specialties- Home Remittance Operations, Business Development, Strategic Tactical Planning, Analytical Problem Solver, Marketing, Services,Network Productivity Retail Management Projects,technology Audit, Mystery shopping program and New Market Initiatives...etc

تجربہ

کمپنی کا لوگو
Project Director
ISMMART Group of Industries
اکتوبر ۲۰۲۳ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
Manager Project Sales
zameen.com
اکتوبر ۲۰۲۰ - ستمبر ۲۰۲۳ | Multan, Pakistan

*Working for all Pakistan Project Sales
* Responsible for effectively communicating project sales offers,
* Following up with clients for deals maturation/healthy relationship management (and keeping them updated on their chosen property concerns)
*Renegotiating property prices with buyers where needed, and defining project KPIs to expedite individual performance levels.

کمپنی کا لوگو
Area Manager South Punjab
Link international exchange co
مارچ ۲۰۱۸ - ستمبر ۲۰۲۰ | Multan, Pakistan

• Day to Day duties of managing Branches staff and all activities
• Overseeing the sales, Operations and Business Development within the branch, including profits and productivity
• Cross checking cash, software entries & balance sheets ensuring that all transactions/dealings are according the rules and regulation of SBP.
• Managing and monitoring all branches activities including home remittance, outward remittance & currency exchange to generate optimum profit
• Ensuring SBP rules and regulations of KYC, AML, EDD, CTR, STR & Due diligences.
• Marketing and advertising of the area is been performed timely near or around branches
• Visits all branches for Business development and Marketing
• Maintained customer and employee contact on the work area to ensure the quality services is being applies
• Set standards when it comes to giving the satisfaction of customers, handling the case of customer complaints which have been escalated from supervisors.
• Appraise the performance of the branch staff in a timely and fair manner
• Ensuring all audit take place smoothly and all statuary requirements by law applicable to the branch are met appropriately whenever applicable

کمپنی کا لوگو
Regional Head Lahore
Fairdeal Exchange Company (Pvt.) Ltd
ستمبر ۲۰۱٦ - فروری ۲۰۱۸ | Lahore, Pakistan

• Responsible for Business Development, Marketing and Merchandising in Region
• Planning and performing operational and Business Development activities
• Responsible for treasury handling & Identifying business process risks in region
• Documenting the database according to compliance rules and regulations
• Developing recommendations and reports based on audits and presenting these ideas to senior management
• Formulating professional development and educational plans for junior staff members
• Planning and allocating resources and individuals in accordance with skills and schedules
• Interact with the surrounding banks and other financial and non-financial institutions of the branches within the defined region in order to promote company’s brand

کمپنی کا لوگو
Regional Manager Punjab
AA Exchange Company (Pvt.) Ltd.
اپریل ۲۰۱۴ - جولائی ۲۰۱٦ | Lahore, Pakistan

• Implement and recommend the best practice operations policy and procedures.
• Regular visiting of branches to ensure that operations are being carried out in accordance with company policies and procedures.
• Conduct regular mystery shopping activities within the defined region under advice to the senior management.
• Participate in the special audit of location in accordance with the instruction of Head of Audit along auditors.
• Manage any extraordinary situations involving our branches not limited to issues related to fraud, forgeries, litigations, mishaps and or law enforcement agencies.
• Manage and ensure that all company records and properly maintained in accordance with the company’s record maintenance policy and SBP rules & regulations.
• Undertake periodical training sessions of company’s employees within the defined region on company’s policies, SBP rules and regulations, compliance procedures and business operations.
• Review company’s securities procedures and under advice to the senior management manage the security guards and security systems within the defined region.

کمپنی کا لوگو
Business Development Manager & Operations
Lari Exchange
فروری ۲۰۱۳ - اپریل ۲۰۱۴ | Abu Dhabi, United Arab Emirates

• Works to improve an organization’s market position and achieve financial growth
• Looking merchandising and branding material properly presented in branches
• Gradually visiting our branches all over UAE
• Adopting a team approach to work with staff in pursuing common goals.
• Writing reports, providing management with feedback
• Building key customer relationships
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Maintain an accurate and current database
• Working on different promotional projects offers by parent remittance companies.
• I am also responsible to fulfill the demands of branch staff and there necessary needs
• Online communication with the banks officials and financial institutions regarding Fund transfers confirmation & current status.
• Ensuring the timely and accurate execution of transactions to Pakistan and Bangladesh beneficiaries’ accounts and cash also.

کمپنی کا لوگو
Area Operation Manager
IML Group
اگست ۲۰۰۸ - دسمبر ۲۰۱۲ | Multan, Pakistan

• Visit all Dormant Locations & Achieving monthly targets
• Develop Audit / Mystery Shopping plan for Authorized locations (WU)
• Check availability of merchandising material at POS
• Working as a liaison between operational departments to stream line operational activities of Western Union.
• Carry out training needs analysis
• Maintaining & Developing Weekly & Monthly activity Reports and Database record
• Delivering training to clients on software usage and documentation guide lines.
• Coordinate with regional head offices for software installation, activation of services, compliance and merchandising.
• Relationship Building; researching the market for updates & aligns company goals to achieve them & churning competition business.
• Attending team meeting and sharing best practice with colleagues

کمپنی کا لوگو
Relationship Officer
NBP (National Bank Of Pakistan)
جنوری ۲۰۰٦ - جون ۲۰۰۸ | Multan, Pakistan

• Developed and managed customer relationships for the bank
• Effective call program is maintained on all allocated relationships and prospects.
• Visiting existing clients at least once in 3 months.
• Attending team meeting and sharing best practice with colleagues
• Prepared all reports required to monitor work progress – daily, weekly and monthly
• Making and recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.
• Understanding the needs of the end customer & providing appropriate financial solutions.
• To ensure customer documentation is complete & in compliance with the bank’s requirements

تعلیم

Allama Iqbal Open University (AIOU)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing and Brand Management, Marketing and Financial Management
2010
Allama Iqbal Open Univeristy
بیچلرز, بیچلرز ان سائنس, BCS‎
Computer Science, Computer Software, Telecom and Computer Engineering
2005
Bahauddin Zakariya University
انٹرمیڈیٹ / اے لیول, , F.A General Science‎
General Science
فی صد 62%
2000
Bahauddin Zakariya University
میٹرک / او لیول, , Matric in Science‎
Chemistry, Computer Sciences and Information Technology, Mathematics, Physics
فی صد 70%
1998

پیشہ ورانہ مہارتیں

ماہر Good Communication • Ability to Get Things
ماہر Accounting
ماہر ACTIVE
ماہر Affiliate Marketing Expertise
ماہر Campaigns
ماہر Competitor Analysis
ماہر Contracts Management
ماہر Coordination
ماہر Corporate Finance
ماہر Corporate Marketing Departments
ماہر Cost Management
ماہر CRM management
ماہر CRM's
ماہر Database Management
ماہر Digital Marketing Manager
ماہر Financial Analysis
ماہر Internet Research Skills
ماہر Quality Management
ماہر Relationship Building
ماہر Remote Working
ماہر SEO
ماہر Social Media Management
ماہر support services Management
ماہر team management.
ماہر Website Management
متوسط Wordpress
ماہر Accountability skills
ماہر Analytical Skill
ماہر B2B Marketing Strategy
ماہر Business Strategy
ماہر Computer
ماہر Computer Literacy
ماہر decision making
ماہر Evaluation skills
ماہر Excellent Verbal and Written Communication
ماہر Facebook Advertising
ماہر Import export
ماہر Information Technology
ماہر Inventory Valuation
ماہر IT Skills
ماہر management
ماہر Market knowledge
ماہر negotiation
ماہر Negotiation Skills
ماہر People Skills
ماہر Pinterest
ماہر Planning
ماہر problem solving and organizi
ماہر Reporting
ماہر Resiliant

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

Muhammad آپکے جاننے والے

Shahid Mahmood
Shadab Textile Mills Limited
AB Shahid
SEBCON Pvt. Limited