Certification Course – Front Office, Pakistan Institute of Tourism and Hotel Management (PITHM), 2012.
Certification Course – Accounts & Finance (Manual & Computerized), Institute of Business & Professional Development (IBPD), 2014.
Certification Course - O.F.C (optical fiber cable jointing, Termination and transmission system), 2011 Telecom Foundation Manpower and Training, Pakistan.
Software Engineering Internship - Completed 6 weeks internship with Pakistan State Oil (PSO), 2002
Served as Departmental Networking Lab Administrator in T & O D & as Database Programmer Developed CNG Database Project in Oracle & VB.
§ Knowledge of various Telecom Transmission Networks PCM, PDH, SDH & SONET.
§ Expertise in Fiber Optic cable laying, jointing, termination, testing and link maintenance.
§ Extensive knowledge of Optical Fiber, Wireless Local Loop (WLL) & Microwave Transmission.
§ Experience to handle Fiber Optic Cable - 12 core cable, 24 core cable, 36 core cable, 48 core cable & also Cat5/Cat6 Ethernet cable.
§ Windows 7/XP - 2000/NT - 98/95, Routers - Switches - (Cisco), support for LAN / WAN or WLAN, Good Understanding of DNS-DHCP-TCP / IP-VLANs.
§ Adequate experience to handle & operate OTDR-EXFO FTB 200, OTDR-ACTERNA MTS 5000E, Fusion Splicer-Fujikura FSM 50S / FSM 40S & FSM 30S.
§ Expertise in Digital Multimeter - DT 9502, Remote Desktop Connection -VNC, Wireless Networking, Ethical Mobile Hacking, VPN & Structure Cabling (Fiber, UTP & Accessories).
Extensive involvement managing client relationships at all levels.
Strong Exposure to ATL & BTL (Below-the-line) activities.
Proven track record of business development and retention of accounts.
Almost 4 years of core retail sales / customer service experience in the IT, Education and Real Estate sector.
Participated in launching of the project MTV Pakistan (Music Channel of Indus TV).
Actively participated in launching of the project Daily Aaj Kal (Newspaper of Daily Times).
Achieved substantial 110% increase in sales during tenure at Daily Times (Worldcall Group).
Have over 15 years of experience and the capacity to adopt new concepts with due responsibilities.
Extensive experience in various functional domains such as CRM, and E-Commerce (B2B and B2C).
Generate sales and achieve targets.
Develop and maintain prospect lists.
Cross-sell company products and services.
Develop and realize new business relationships.
Maintain accurate up-to-date sales pipeline and forecasts.
Dealing with Clients, Dealers, and various Vendors.
Planning and execution of exhibitions for business development.
Ensuring top of the line customer relationship management.
Ensure customer service related activities are being done with in bench mark time.
§ Follow up sales leads.
§ Generate sales and achieve targets.
§ Develop and maintain prospect lists.
§ Cross-sell company products and services.
§ Develop and realize new business relationships.
§ Maintain accurate up-to-date sales pipeline and forecasts.
§ Dealing with Clients, Dealers, and various Vendors.
§ Planning and execution of exhibitions for business development.
§ Ensuring top of the line customer relationship management.
§ Ensure customer service related activities are being done with in bench mark time.
§ Develop and maintain prospect lists.
§ Ensuring sales and achieving revenue targets.
§ Research, develop and sell into new segments.
§ Coordination with the regions (Lhr/Isb) for constant sales support.
§ Closing of Strong, highly effective and budgeted Media planning for the clients.
§ Identify market opportunities and develop/maintain sales leads in their allocated area.
§ Close coordination with clients, advertising agencies, event management companies and various vendors.
§ Work closely with senior executives to develop viable marketing and business development strategies / plans.
§ Identify potential new clients, segments and business opportunities that are in line with the company business strategy.
§ Assisted General Manager and Marketing Managers with various activities and initiatives to help accomplish and exceed objectives.
§ Identify potential new clients, segments and business opportunities that are in line with the company business strategy.