خلاصہ

Operations Manager Managing branch banking operations supervise workflow of Operations Officer (Account, Client Services Cash) and ensure proper functioning of all systems and facilities.nEnsuring branch activities of KBL Customer Service Benchmarks for Branch Banking Operations. Ensuring compliance of operational processes in the areas of customer accounts, cash management, documentation, internal control and reporting as per KBL policies, and SBP regulations. Building capacity of branch operations staff for improving performance and impart trainings. Assist Branch Manager in day to day administration including IT HR management of the branch. Assist Branch Manager in achievement of business targets of the branch.nCompliance Officer Khushhali Bank Ltd. Head Office, Islamabad.n Duration July 01, 2010 to Dec 31,2011 (18 Months)nna. Coordinate in developing, initiating, maintaining and revising policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct. This includes the developing compliance documentation for all key legislations/regulatory requirements, internal policies and procedures and good governance.nb. Follow-up compliance within defined frequencies with all business units by identifying potential areas of compliance vulnerability and risk develop/implement corrective action plan for resolution of problematic issues, and recommend general guidance on how to avoid or deal with similar situation in future. nc. Institute and maintain an effective compliance communication Program for the bank including maintaining and circulating compliance checklists to all business units and reviewing results.nd. Ensuring that compliance plans remain up to date. Monitoring the performance of compliance program and related activities on a continuing basis, recommend appropriate steps to improve its effectiveness. ne. Maintain compliance database and prepare different reports for Chi