A-33 (C) Textile Avenue, S.I.T.E
• Handling overall IT Infrastructure of the company.
• 12 Website + Domains + Emails
• SAP Administration (Beginner)

BLOCK 5, CLIFTON.
• Providing system and network-related solutions for an organization's information technology assets.
• Maintaining multiple VMware servers(20+ Physical & Virtual), ensuring all servers are patched in accordance with corporate guidelines, and resolving help desk tickets using Bitrix24.
• Upgrading and maintaining hardware, operating systems, servers, and networks,
• Working with exceptional problem-solving abilities and communication skills.

PECHS & Gulshan Campus.
• Maintain essential IT operations, including data, wireless communications, mobile technology, telephony, operating
systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware.
• Trouble-shoots and solves problems related to hardware, software & network problems, also train employees on
both software, hardware & provide technical support to end user.
• Monitoring/ Coordinate with 2 ISP's with 7 Connections for hassle free Internet.
• Supervising on-demand CBEs (Computer Base Exams) of ACCA conducting by British Council Pakistan in the Computer
Lab consisting of 50 PCs with 2 Servers.
• Handle business-critical IT tasks and systems administration.
• Monitors Network utilization & performance, implements procedures for Network optimization, reliability & availability.
• Build long term relationships with outside vendors for IT related products and services.
• Inventory management of all IT assets (includes hardware & software), having 100+ nodes including 5 Servers.

Zamzama Commercial Lane #6, Phase V DHA, Karachi.
• Working knowledge of fundamental operations of relevant software, hardware and other IT related equipment’s.
• Strong knowledge of Windows 7, 8, 10, MS Office & other necessary Software's.
• Diagnose/ Troubleshoot & resolve technical issues, also providing help desk support to end user (30+ nodes).
• Setting up and installing/ configuring new laptops & desktops.
• Monitoring/ Coordinate with 4 ISP's for hassle free Internet & Cisco VOIP Phone support.
• Network Analysis & Employee Performance/ System Monitoring Software Implentation.
• Inventory management of all IT assets (includes hardware & software)

KHI-Central, F.B Area, Main Rashid Minhas Road, Opp. Saghir Centre, Karachi.
• I am a professional business and data analyst with a foundation in data mining, statistics and computer science, accustomed to processing large and complex data sets with programming language Software such as PL/SQL Developer & through MS Access/ Excel (Advance), with Oracle based company software.
• Build & Designed On-Route Shipment vs. Incomplete/Remaining Dashboard on Excel (Data Live Monitoring linked to Server Database through PL/SQL interpreter Software), & other Project Wise Dashboards.
• Led a team of 10 (CR’s) for a data analysis report of Mega Calling Activity Project which involved verification of Courier shipment delivery to the Customer’s.
• Designed/ Created different kinds of report (HHD Utilization On Route, Undelivered/Missing, COD Report & Project Wise Reports).
• Conducting Audit for all Departments on Yearly basis & in Mega Projects.
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• IT Related advice/ guidance/ full support to DP Team for Running smooth & secured operational working of 60+ nodes in Window/ Linux environment including Server.
• Records data by operating data entry equipment; coding information; resolving processing problems.
• Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data.
• Protects organization's value by keeping information confidential.
• Accomplishes department and organization mission by completing related results as needed.

• Installing & configuring operating & security systems and applications/VPN/VNC/Team Viewer/Hardware Installation.
• Implementing & Managing Home Directories/ File Sharing/ Data storage & Backup system management.
• Maintaining & monitoring network, mail & other online services.
• Troubleshooting of PC’s, Printers and Network. Implementing IT related SOP’s.
• Handling IT infrastructure with 60 plus nodes in Windows/ Linux environment.
• Coordinate with IT Dept (H.O) for smooth operations.
• Inventory management of all IT assets (includes hardware & software)
• Supervise/ Operate IT-Helpdesk Management System (an online application for managing routing task/ projects)
• Train & Assist to the office employees in compilation of office documents (ERP, PL/SQL, Word, & Excel etc.)
• Any other task assigned by the management.